If possible, you should arrange assistance in advance by phoning 0800 912 2901.
Staff are available in the ticket office between 05:30 - 00:00 Monday to Saturday and 07:30 - 00:00 Sunday.
As you go into the ticket office from platform 1, the sales windows, with induction loops, are to your left. These windows are in front of you if you arrive via the main entrance.
There's a help point on platform 1, to your right as you leave the ticket office, beyond the ticket machine and another on your left as you go into the waiting room from platform 1.
There's a help point on platform 3, about two metres to your left of the waiting room, as you face the entrance.
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© 2011, Terry Robinson