HELP POINTS

Describe Online

Description

There are two kinds of help point within this station.

The Normal Help Points

The normal help points on this station have a metal, rectangular housing with two buttons. The left-hand button is for assistance, whilst the right-hand one is for train information. We're advised that we're being monitored by CCTV whilst using this service.

The Help Point Inside the Gates at Platform 4

This help point has a push button in the middle panel to call staff and a camera to which you're required to show your ticket or pass.

We're advised that we're being monitored via CCTV and that all calls via this help point are recorded.

Location

The Normal Help Points

On Platforms 1 - 3

The help point is on the platform 2 side of second to last pillar supporting the bridge as you move towards the platform.

At the Station Road Entrance

The help point is to your right, just before the gates as you enter the station.

The Help Point Inside the Gates at Platform 4

This help point is to your left, just before the gates as you leave the platform.

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Facilities

AYR Station

© 2010, Terry Robinson