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The help points on this station have a metal, rectangular housing with two buttons. The left-hand button is for assistance, whilst the right-hand one is for train information. We're advised that we're being monitored by CCTV whilst using this service.


There's a help point on platform 1, platform 2 and another in the waiting room on platform 2.

On Platform 1, Southbound

The help point is to your right, beyond the sand bin, as you leave the entrance area onto the platform.

On Platform 2, Eastbound

The help point is at the end of the recess to your right as you reach the top of the ramp.

Turn right from the top of the ramp and continue, past the bike racks, the wall juts out with, the help point, departure screen and ticket machine from left to right, in front of you.

Turn left from the stepped entrance area, pass the waiting room on your left and continue until the wall retreats left towards the bike racks. The help point is now to your left.

In the Waiting Room

As you go in from platform 2, the help point is on the right-hand wall.

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© 2011, Terry Robinson