If possible, you should arrange assistance in advance by phoning 0800 912 2901.
Alternatively, staff are available in the ticket office.
The ticket office is on platform 2, in front of you as you reach the top of the ramp, or leave the steps from the bridge. The sales window is towards the left-hand end of the far wall as you come in through this entrance.
Alternatively, if you come into the ticket office from the platform, the window is towards the far end of the right-hand side.
There's a help point on each platform.
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© 2009, Terry Robinson