If possible, you should arrange assistance in advance by phoning 0800 912 2901.
Staff are available in the ticket office between 05:45 - 00:00 Monday - Saturday and 08:10 - 00:00 on Sunday.
The ticket office is in a Portakabin on platform 2. As you come in from the approach road onto platform 2, turn right, pass the shelter. The rail around the ramp to the ticket office is in front of you. You can turn right to the end of this rail then turn left (180 degrees). At the top of this slope, turn right and continue into the ticket office. the sales window, with induction loop, is on your right.
There's a help point on platforms 1, 2 and 4.
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© 2011, Terry Robinson