The help points on this station have a metal, rectangular housing with two buttons. The left-hand button is for assistance, whilst the right-hand one is for train information. We're advised that we're being monitored by CCTV whilst using this service.
There's a help point on Platforms 1, 2 and 4.
The help point is towards the rear of the train, beside the shelter.
As you go away from the front of the train, you pass the lift, the steps to the bridge then the entrance from Station Square before you reach the shelter. The help point is just before this shelter.
The help point is to your right as you come onto the platform from the approach road, just before the shelter.
As you come from the bridge, you pass the ticket office then the shelter, the help point is just beyond the shelter.
The help point is just before the shelter, as you come out of the lift.
If you come onto the platform via the steps, turn left (180 degrees, continue past the lift. The help point is just before the shelter.
© 2011, Terry Robinson