Get Assistance

Describe Online

From Staff in the Station

If possible, you should arrange assistance in advance by phoning 0800 912 2901.

Staff are available at the ticket sales windows. The ticket office is about in the middle of platform 1, or can be reached from the main entrance.

If you come in from the main entrance, the windows are on the far wall, just to your left of the door to platform 1. If you come in from platform 1, you go along a short passage then through a door into the ticket office, then turn right, the windows are then on your right.

Note that, as you face the windows the left-hand window has an accessible counter and there's an induction loop at each window.

Help Points

There's a help point about in the middle of each platform.

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DUMFRIES Station

© 2010, Terry Robinson