If possible, you should arrange for assistance in advance by phoning one of the following numbers, which were correct at the time of our survey:
- CrossCountry - 0844 811 0125
- East Coast - 08457 225 333
- ScotRail - 08456 015929
- Transpennine - 0845 600 1674.
- Virgin Trains - 0870 789 1234
Within the Station
Staff are available at the gate line in the concourse. Alternatively you can request assistance in the travel centre, on your right as you go into the main building, or at Station Reception, which is opposite Left Luggage.
The Crosscountry Customer Reception is currently in a portakabin on platform 11.
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Edinburgh Waverley Station
© 2010, Terry Robinson