CHANGE PLATFORMS

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Overview

The Platforms

We understand that all through platforms in this station are bi-directional and are allocated according to immediate demand. We cannot, therefore, give any guidance as to which platform you'll be at when you arrive. We are assured that platforms 2, 11 and 19 are preferred for long, cross boarder trains, with 8 and 9 being used if necessary.

The 18 platforms in this station will be considered in six groups:

Platforms 1 and 20

These are separate platforms along the north side of the station

Platforms 2, 3 and 19

Platforms 2 and 19 are separate platforms along the north side of the concourse. Platform 3 is a separate platform which is reached via platform 2.

Platforms 4, 7 and 11

Platforms 7 and 11 are separate platforms along the south side of the taxi access road. Platform 4 is a separate platform north of the taxi access road, lying east of the main building.

Platforms 8 and 9

These share an island platform with platform 8 lying south of platform 9. Each of these platforms is divided into an east (E) and west (W) section centred on the stairs and lift.

Platform 10

This is a separate platform along what we believe is the south side of the original station.

Platforms 12 to 18

These platforms are in the gated section of the station. The platforms lead west from the concourse, with platform 12 to the far left and platform 18 to the far right. Platform 12 is effectively a separate platform, whilst platforms 13 - 14, 15 - 16 and 17 - 18 are island platforms.

Note that platform 12 starts beyond the left-hand building, whilst platform 18, starts beyond the right-hand building. Tracks 12 - 13 and 18 are considerably shorter than tracks 14 - 15 and 16 - 17, which begin a few metres beyond the gate line.

The Routes Between Platforms

In this section, we'll describe the routes between the platforms in each group, as appropriate then describe the routes from each group to other groups in the station. There is step-free access between the following groups:

There are stairs and lift routes involving:

Lift and stairs routes between these groups of platforms will be described separately for convenience.

From Which Platforms?

  From Platforms 1 and 20
From Platforms 2, 3 and 19
From Platforms 4, 7 and 11
From Platforms 8 and 9
From Platform 10
From Platforms 12 to 18

From Platforms 1 and 20

We suggest you ask someone to tell you at which platform you've arrived before getting off the train. There are stairs up to the bridge from each platform and the lift is between these two sets of stairs.

We hope the following will prove helpful:

There is tactile paving along the edge of these platforms.

Via Which Route?

  Via the Stairs
Via the Lift

Via the Stairs

If you leave platform 1, you go up three flights of steps, move left a little then go up another flight onto the bridge. From Platform 20, you go up a flight of steps, the staircase now widens before you go up three flights of steps then along a short passage onto the bridge.

To Which Platforms?

  To Platforms 2, 3 and 19
To Platforms 4, 7 and 11
To Platforms 8 and 9
To Platform 10
To Platforms 12 to 18
To Platforms 2, 3 and 19

From platform 1, continue forward, across the path to your left, whilst from platform 20, turn right (180 degrees). Follow the barrier on your left then turn left at the end.

The first turning leads to the stairs, whilst the downward escalator is beyond this, followed by the upward one. If you use the stairs, you go down four flights of steps into the concourse.

Turn left and continue beyond the foot of the stairs then turn left again along platform 19.

For platforms 2 and 3, continue forward, between the North Mall and the main building then take the turning left, beyond Left Luggage, onto platform 2.

For platform 3, turn right on platform 2. You pass a rail on your right before you go under the bridge from the Calton Road entrance. Turn right beyond this, there's a bike park to your left, behind a rail which continues across the end of track 3. Turn left, beyond the end of this rail, onto platform 3.

GO TO END

To Platforms 4, 7 and 11

From platform 1, turn left, otherwise, from platform 20, turn right and continue beyond the steps to platform 1 to your left.

If you want to go to platforms 7 or 11, you may as well use the lift.

For platform 4, take the first turning left then go down two flights of steps to concourse level. Continue, beyond the end of the main building, to your left. You now cross the access road to the accessible parking spaces. There is little distinction between the surface of the concourse and the road. Whilst we believe pedestrians have priority, be careful!

Cross this access road and continue onto platform 4. Note that there's no tactile paving along the edge of this platform, the track is to your left.

GO TO END

To Platforms 8 and 9

From platform 1, turn left, otherwise, from platform 20, turn right and continue beyond the steps to platform 1 on your left.

As you follow the right-hand side of the bridge, you pass the lift to platform 10, followed by the lift to platforms 8 and 9. The steps to platforms 8 and 9 are opposite this.

You go down a single step, then down two flights of steps to platform level. You're facing along the east (E) sections of the platforms with platform 8E to your right and platform 9E to your left. turn back (180 degrees) to the west (W) sections of the platforms. Note that there's no tactile paving along the edge of these platforms.

GO TO END

To Platform 10

From platform 1, turn left, otherwise, from platform 20, turn right and continue beyond the steps to platform 1 on your left.

As you follow the right-hand side, the first turning is to the lift to platform 10. The stairs to platform 10 are opposite this.

Turn left and go down four flights of steps to platform level then turn left onto the platform. You're near the east end of the platform, that is near the front of eastbound, or rear of westbound trains.

GO TO END

To Platforms 12 to 18

From platform 1, continue across the path to your left, otherwise, from platform 20, turn right (180 degrees).

Follow the barrier on your left then turn left at the end. The first turning leads to the stairs, followed by the downward escalator then the upward one. If you use the stairs, you go down four flights of steps to concourse level.

At concourse level, turn right and continue, past the authorised vehicle access road then the building on your right, before turning right towards the gate line.

At the time of our survey, there appeared to be no clear pattern of entrance and exit gates so we suggest you continue to the fence, in front of you then turn left and continue, following the gate line on your right, till you pass the staff area.

Go through the gates. From here, platform 12 is to the far left and platform 18 to your far right. See the beginning of this section for details.

GO TO END

Via the Lift

See the lifts page for details.

The lift faces along platform 20 from a point about in the middle of the space between the two sets of stairs. The call button is to your right of the door, go up to bridge level and leave via the same set of doors, the steps down to platform 20 are in front of you with the path towards the Waverley Steps to your left of these. Move forward a couple of meters, beyond the short wall on your left, then turn left onto the bridge and continue beyond the steps to platform 1 to your left.

To Which Platforms?

  To Platforms 2, 3 and 19
To Platforms 4, 7 and 11
To Platforms 8 and 9
To Platform 10
To Platforms 12 to 18
To Platforms 2, 3 and 19

As you follow the left-hand side of the bridge, you pass the stairs to the concourse before you go up a slight slope. The lift to the concourse is now to your left.

The call button is to your right of the door. Go down to platform level, leave via the other set of doors then turn left (180 degrees), following the rail on your right.

Turn right at the end of the rail, the taxi access road is in front of you. Note that there is little distinction between the surface of platform 11, the road and the concourse. We understand pedestrians have priority, but be careful! Cross the access road and continue to the end of the main building, on your right.

For platform 19, continue, past the turning on your right and the North Mall, onto the platform then turn left.

For platform 2, take the turning right, between the main building and the North Mall then turn left, beyond Left Luggage, onto the platform.

For platform 3, turn right on platform 2. You pass a rail on your right before you go under the bridge from the Calton Road entrance. Turn right beyond this, there's a bike park to your left, behind a rail which continues across the end of track 3. Turn left, beyond the end of this rail, onto platform 3.

GO TO END

To Platforms 4, 7 and 11

As you follow the left-hand side of the bridge, you pass the stairs to the concourse before you go up a slight slope. The lift to the concourse is now to your left.

The call button is to your right of the door, go down to platform level then leave via the other set of doors.

For platform 7, continue forward, past the taxi queue to your left. Platform 7 begins beside the vehicle turning circle, note that there's no tactile paving along the edge of this platform, though there is on platform 11.

For platform 11, turn back (180 degrees) to either side and continue along the platform.

For platform 4, turn left (180 degrees), follow the rail on your right to the end then turn right towards the taxi access road. Note that there's little distinction between the surface of platform 11, the road and the concourse. We believe pedestrians have priority, but be careful! Cross the taxi access road and turn right. Continue, beyond the end of the main building, to your left. You now cross the access road to the accessible parking spaces. There is little distinction between the surface of the concourse and the road. Whilst we believe pedestrians have priority, be careful!

Cross this access road and continue onto platform 4. Note that there's no tactile paving along the edge of this platform, the track is to your left.

GO TO END

To Platforms 8 and 9

As you follow the right-hand side of the bridge, you pass the lift to platform 10 followed by the lift to platforms 8 and 9.

The call button is to your right of the door, go down to platform level then leave via the other set of doors. You're facing along the west (W) sections of the platforms with platform 8W to your left and platform 9W to your right. turn back (180 degrees) for the east (E) sections of the platforms. Note that there's no tactile paving along the edge of these platforms.

GO TO END

To Platform 10

As you follow the right-hand side, the lift to platform 10 is the first turning on your right.

The call button is to your left of the door, go down to platform level then leave via the other set of doors. Turn right onto the platform. You're beside the rear half of westbound, or front half of eastbound trains.

GO TO END

To Platforms 12 to 18

As you follow the left-hand side of the bridge, you pass the stairs to the concourse, then go up a slight slope. The lift to platform 11 is to your left.

The call button is to your right of the door, go down to platform level then leave via the other set of doors and turn left (180 degrees). Follow the rail on your right then turn right at the end, towards the taxi access road. Note that there is little distinction between the surface of platform 11, the road and the concourse. We believe pedestrians have priority, but be careful! Cross the access road, continue forward about three metres into the concourse, before turning left towards the gate line.

If you keep the building (WH Smith) on your left, you'll reach the left-hand end of the gate line. At the time of our survey, there was no clear pattern of entrance and exit gates. Turn right and follow the gate line until you reach the staff area. Go through the gates. From here, platform 12 is to the far left and platform 18 to your far right. See the beginning of this section for details.

GO TO END

From Platforms 2, 3 and 19

Platforms 2 and 19 are bi-directional through platforms which are normally used for long, cross-boarder trains. Platform 3 is a terminus platform, which can only be reached via platform 2.

We suggest you ask someone to tell you at which platform you've arrived before getting off the train. The stairs and escalators to the bridge are beside the beginning of platform 19, whilst the lift is on the opposite side of the concourse, in the middle of platform 11.

Platform 2 begins beyond the North Mall, so the recommended entrance/exit to this platform is via the walkway towards the accessible parking bays.

We hope the following will prove helpful:

There is tactile paving along the edge of these platforms. Although platforms 2 and 19 are physically joined we found the area outside the rear of the North Mall blocked during one of our visits.

The following directions presume that you've made your way to the end of the walkway between the North Mall and the main building. If you came from platforms 2 or 3, the foot of the stairs and escalators will be in front of you. If you came from platform 19, they'll be to your right.

Via Which Route?

  To Platforms 4, 7 and 11
To Platforms 12 to 18
Via the Stairs
Via the Lift

To Platforms 4, 7 and 11

If you came from platforms 2 or 3, turn left, otherwise continue forward.

Continue to the end of the main building, on your left.

For platform 4, turn left and continue beyond the end of the main building, to your left. You now cross the access road to the accessible parking spaces. There is little distinction between the surface of the concourse and the road. Whilst we believe pedestrians have priority, be careful!

Cross this access road and continue onto platform 4. Note that there's no tactile paving along the edge of this platform, the track is to your left.

GO TO END

For platforms 7 and 11, continue to the taxi access road. Note that there's little distinction between the surface of the concourse, the road and platform 11. We believe pedestrians have priority, but be careful! Cross the access road and turn right along platform 11, or turn left and continue, beyond the start of the taxi queue onto platform 7.

Note that there is tactile paving along the edge of platform 11 but none along platform 7.

GO TO END

To Platforms 12 to 18

If you came from platform2 or 3, turn left, otherwise, from platform 19, continue forward.

Continue past the vehicle access road to your right and the building with Upper Crust and Boots before turning right towards the gate line.

At the time of our survey, there appeared to be no clear pattern of entrance and exit gates so we suggest you continue to the fence, in front of you then turn left and continue, following the gate line on your right, till you pass the staff area.

Go through the gates. From here, platform 12 is to the far left and platform 18 to your far right. See the beginning of this section for details.

GO TO END

Via the Stairs

From Platform 2

Go towards the North Mall, turn left before this building then take the turning right and continue to the foot of the escalators or stairs. The stairs are to your right followed by the down then up escalator.

From Platform 19

Go into the concourse, between the foot of the stairs and escalators to the bridge and the North Mall, you pass the foot of the stairs, then the downward and upward escalator.

If you use the stairs, you go up four flights of steps onto the bridge.

Go up onto the bridge and turn right. The Waverley Steps are in front of you. Continue, beyond the top of the stairs, then take the turning right towards the main bridge and continue to the end of the barrier on your right.

To Which Platforms?

  To Platforms 1 and 20
To Platforms 8 and 9
To Platform 10
To Platforms 1 and 20

The steps to platform 1 are in front of you, with the lift to your left of these. The steps to platform 20 are behind you, to your left.

To Platform 1

Continue forward, you go down a flight of steps, move slightly left then continue, down three flights of steps to platform 1.

To Platform 20

Turn left, continue to the wall in front of you then turn left again, follow the short path and go down four flights of steps onto the platform.

GO TO END

To Platforms 8 and 9

Turn right, as you follow the right-hand side, you pass the lift to platform 10 before you reach the lift to platforms 8 and 9. The stairs to plagforms 8 and 9 are opposite this.

You go down a single step, then down two flights of steps to platform level. You're facing along the east (E) sections of the platforms with platform 8E to your right and platform 9E to your left. turn back (180 degrees) to the west (W) sections of the platforms. Note that there's no tactile paving along the edge of these platforms.

GO TO END

To Platform 10

Turn right, as you follow the right-hand side, the first turning is to the lift to platform 10, whilst the stairs are opposite this.

Turn left and go down four flights of steps to platform level then turn left onto the platform. You're near the east end of the platform, that is near the front of eastbound, or rear of westbound trains.

GO TO END

Via the Lift

See the lifts page for details.

From Platform 2

Go towards the North Mall, turn left before this building then take the turning right and continue to the end of the main building and turn left.

From Platform 19

Go into the concourse, between the foot of the stairs and escalators to the bridge and the North Mall, you pass the foot of the stairs, then the downward and upward escalator.

Continue, past the main building on your left. Beyond the end of this building is the taxi access road, note that there is little distinction between the surface of the concourse, the road and platform 11. We understand pedestrians have priority, but be careful!

Cross the taxi access road and turn left, you're now on platform 11. there is tactile paving along the edge of this platform. The rear of the lift building is in the middle of the platform, in front of you.

Continue to the far side of the lift building then turn back to the door, the call button is to your right of the door. Go up to bridge level and leave via the other set of doors.

To Which Platforms?

  To Platforms 1 and 20
To Platforms 8 and 9
To Platform 10
To Platforms 1 and 20

Turn right, continue to the wall at the end of the bridge and turn right again. Continue forward to the lift. The call button is to your right of the door, go down to platform level and leave via the same set of doors.

You're facing along platform 20, move left to avoid the stairs in front of you then continue onto the platform. Turn left (180 degrees) and continue beyond the foot of the stairs to your left, onto platform 1.

GO TO END

To Platforms 8 and 9

Continue to the barrier in front of you then turn left. As you follow the right-hand side, you pass the lift to platform 10 before you reach the lift to platforms 8 and 9, turn right.

The call button is to your right of the door, go down to platform level then leave via the other set of doors. You're facing along the west (W) sections of the platforms with platform 8W to your left and platform 9W to your right. turn back (180 degrees) for the east (E) sections of the platforms. Note that there's no tactile paving along the edge of these platforms.

GO TO END

To Platform 10

Continue to the barrier in front of you then turn left and take the first turning right, to the lift to platform 10.

The call button is to your left of the door, go down to platform level then leave via the other set of doors. Turn right onto the platform. You're beside the rear half of westbound, or front half of eastbound trains.

GO TO END

From Platforms 4, 7 and 11

Platforms 7 and 11 are bi-directional through platforms. We understand platform 11 is normally used for long, cross-boarder trains - our Cross country train arrived at platform 7. Platform 4 is a terminus platform, on the opposite side of the taxi access road.

We suggest you ask someone to tell you at which platform you've arrived before getting off the train. The lift to the bridge is near the beginning of platform 11, whilst there are stairs beside the main building. The other stairs and escalators are on the opposite side of the concourse, beside platform 19, so we won't include those in these directions.

We hope the following will prove helpful:

There is tactile paving along the edge of platform 11 but none on platforms 4 and 7.

If you're on platforms 7 or 11, you may as well use the lift rather than cross the road to the stairs. If you came from platform 4, you may as well use the stairs beside the main building, unless you need the lift on platform 11.

Via Which Route?

  To Platforms 2, 3 and 19
To Platforms 12 to 18
Via the Stairs
Via the Lifts

To Platforms 2, 3 and 19

From platform 4, continue, past the main building to your right then turn right into the concourse.

From platform 7, continue, past the lift on platform 11, then follow the rail on your right to the end then turn right towards the taxi access road.

From platform 11, go towards the lift and turn left, before the beginning of the rail at the taxi queue, towards the access road.

Note that there's little distinction between the surface of platform 11, the road and the concourse. We believe pedestrians have priority, but be careful! Cross the access road.

Continue, past the main building to your right.

For Platform 19

Continue, past the walkway and the North Mall, then turn left onto platform 19.

For Platform 2

Turn right, continue between the North Mall and the main building then take the turning left, beyond Left Luggage, onto platform 2.

For Platform 3

Turn right on platform 2. You pass a rail on your right before you go under the bridge from the Calton Road entrance. Turn right beyond this, there's a bike park to your left, behind a rail which continues across the end of track 3. Turn left, beyond the end of this rail, onto platform 3.

GO TO END

To Platforms 12 to 18

From platform 4, continue, past the main building to your right then continue into the concourse.

From platform 7, continue, past the lift on platform 11, then follow the rail on your right to the end then turn right towards the taxi access road.

From platform 11, go towards the lift and turn left, before the beginning of the rail at the taxi queue, towards the access road.

Note that there's little distinction between the surface of platform 11, the road and the concourse. We believe pedestrians have priority, but be careful! Cross the access road and turn left.

Move right to avoid the building in front of you and continue forward towards the gate line.

At the time of our survey, there appeared to be no clear pattern of entrance and exit gates so we suggest you continue to the fence, in front of you then turn left and continue, following the gate line on your right, till you pass the staff area.

Go through the gates. From here, platform 12 is to the far left and platform 18 to your far right. See the beginning of this section for details.

GO TO END

Via the Stairs

From Platform 4

If you're happy to use the stairs, continue beside the main building on your right. The foot of the steps is in front of you. Go up two flights of steps onto the bridge.

To Which Platforms?

  To Platforms 1 and 20
To Platforms 8 and 9
To Platform 10
To Platforms 1 and 20

Turn right and continue to the wall at the end of the bridge. The steps to platform 1 are to your right, before the lift. The steps to platform 20 are to your left.

To Platform 1

Turn right, move to your right to avoid the lift then go down a flight of steps, move slightly left then continue, down three flights of steps to platform 1.

To Platform 20

Turn left, follow the short path then go down four flights of steps onto the platform.

GO TO END

To Platforms 8 and 9

Turn left, as you follow the left-hand side, you pass the lift to platform 11, then the stairs to platform 10 before you reach the stairs to platforms 8 and 9.

Turn left, go down a single step, then down two flights of steps to platform level. You're facing along the east (E) sections of the platforms with platform 8E to your right and platform 9E to your left. turn back (180 degrees) to the west (W) sections of the platforms. Note that there's no tactile paving along the edge of these platforms.

GO TO END

To Platform 10

Turn left, as you follow the left-hand side, you pass the lift to platform 11 before you reach the turning to the stairs to platform 10. Turn left and go down four flights of steps to platform level then turn left onto the platform. You're near the east end of the platform, that is near the front of eastbound, or rear of westbound trains.

GO TO END

Via the Lift

From Platform 4

Go round the steps and continue into the concourse then turn left towards the taxi access road. Note that there is little distinction between the surface of the concourse, the access road and platform 11. We believe pedestrians have priority, but be careful! Cross the access road then continue forward about three metres then turn left. You're on platform 11, with the rear of the lift building in front of you.

From Platform 7

Continue towards platform 11, the lift building is in front of you, in the middle of the platform.

From Platform 11

Continue towards platform 7, the lift building is in the middle of the platform, you're facing the rear of the building. Go beyond the lift then turn back towards the door.

The call button is to your right of the door, go up to bridge level and leave via the other set of doors.

To Which Platforms?

  To Platforms 1 and 20
To Platforms 8 and 9
To Platform 10
To Platforms 1 and 20

Turn right and continue to the wall at the end of the bridge. Turn right, continue forward to the lift. The call button is to your right of the door, go down to platform level and leave via the same set of doors.

You're facing along platform 20, move left to avoid the stairs in front of you then continue onto the platform. Turn left (180 degrees) and continue beyond the foot of the stairs to your left, onto platform 1.

GO TO END

To Platforms 8 and 9

Cross to the barrier in front of you and turn left.

As you follow the right-hand side, you pass the lift to platform 10 before you reach the lift to platforms 8 and 9, turn right. The call button is to your right of the door, go down to platform level then leave via the other set of doors. You're facing along the west (W) sections of the platforms with platform 8W to your left and platform 9W to your right. turn back (180 degrees) for the east (E) sections of the platforms. Note that there's no tactile paving along the edge of these platforms.

GO TO END

To Platform 10

Continue to the barrier in front of you then turn left and take the first turning right.

The call button is to your left of the door, go down to platform level then leave via the other set of doors. Turn right onto the platform. You're beside the rear half of westbound, or front half of eastbound trains.

GO TO END

From Platforms 8 and 9

We understand that the east and west sections of these platforms can be used by six car trains and that longer cross boarder services can occupy a whole platform. We therefore suggest you ask at which platform you've arrived before getting off the train.

There is stairs access to the bridge from the beginning of the east section and lift access from the beginning of the west section of these platforms.

We hope the following proves helpful:

There is no tactile paving along the edge of these platforms.

Via Which Route?

  Via the Stairs
Via the Lifts

Via the Stairs

You go up two flights of steps, then a single step onto the bridge and turn right.

To Which Platforms?

  To Platforms 1 and 20
To Platforms 2, 3 and 19
To Platforms 4, 7 and 11
To Platform 10
To Platforms 12 to 18
To Platforms 1 and 20

Continue to the wall at the end of the bridge. The steps to platform 1 are to your right, before the lift. The steps to platform 20 are to your left.

To Platform 1

Turn right, move right to avoid the lift then go down a flight of steps, move slightly left then continue, down three flights of steps to platform 1.

To Platform 20

Turn left, follow the short path then go down four flights of steps onto the platform.

GO TO END

To Platforms 2, 3 and 19

Follow the left-hand side, past the lift to platform 10. The next turning left leads towards the escalators and stairs to the concourse. Note that the last turning leads to the steps down to platform 20.

Turn left and follow the barrier on your left to the end then turn left. The first turning leads to the stairs, whilst the downward escalator is beyond this, followed by the upward one. If you use the stairs, you go down four flights of steps into the concourse.

Turn left and continue beyond the foot of the stairs then turn left again along platform 19.

For platforms 2 and 3, continue forward, between the North Mall and the main building then take the turning left, beyond Left Luggage, onto platform 2.

For platform 3, turn right on platform 2. You pass a rail on your right before you go under the bridge from the Calton Road entrance. Turn right beyond this, there's a bike park to your left, behind a rail which continues across the end of track 3. Turn left, beyond the end of this rail, onto platform 3.

GO TO END

To Platforms 4, 7 and 11

We suggest you use the stairs beside the taxi access road for platform 4, though you may as well use the lift to platforms 7 and 11.

Follow the right-hand side past the steps to platform 10 then the lift to platform 11 and take the next turning right. Go down two flights of steps to concourse level. Continue, beyond the end of the main building, to your left. You now cross the access road to the accessible parking spaces. There is little distinction between the surface of the concourse and the road. Whilst we believe pedestrians have priority, be careful!

Cross this access road and continue onto platform 4. Note that there's no tactile paving along the edge of this platform, the track is to your left.

GO TO END

To Platform 10

Take the first turning right and go down four flights of steps to platform level then turn left onto the platform. You're near the east end of the platform, that is near the rear of westbound, or front of eastbound trains.

GO TO END

To Platforms 12 to 18

Follow the left-hand side, past the lift to platform 10 then take the next turning left. Note that the third turning left leads to the steps down to platform 20. Follow the barrier on your left to the end then turn left. The first turning leads to the stairs, followed by the downward escalator then the upward one. If you use the stairs, you go down four flights of steps to concourse level.

At concourse level, turn right and continue, past the authorised vehicle access road then the building on your right, before turning right towards the gate line.

At the time of our survey, there appeared to be no clear pattern of entrance and exit gates so we suggest you continue to the fence, in front of you then turn left and continue, following the gate line on your right, till you pass the staff area.

Go through the gates. From here, platform 12 is to the far left and platform 18 to your far right. See the beginning of this section for details.

GO TO END

Via the Lifts

The call button is to your right of the door, go up to bridge level, leave via the other set of doors then turn left.

To Which Platforms?

  To Platforms 1 and 20
To Platforms 2, 3 and 19
To Platforms 4, 7 and 11
To Platform 10
To Platforms 12 to 18
To Platforms 1 and 20

Continue to the wall at the end of the bridge and turn right. Continue forward to the lift. The call button is to your right of the door, go down to platform level and leave via the same set of doors.

You're facing along platform 20, move left to avoid the stairs in front of you then continue onto the platform. Turn left (180 degrees) and continue beyond the foot of the stairs to your left, onto platform 1.

GO TO END

To Platforms 2, 3 and 19

Follow the right-hand side, past the steps to platform 10 then take the next turning right towards the lift to platform 11. The call button is to your right of the door. Go down to platform level, leave via the other set of doors then turn left (180 degrees), following the rail on your right.

Turn right at the end of the rail, the taxi access road is in front of you. Note that there is little distinction between the surface of platform 11, the road and the concourse. We understand pedestrians have priority, but be careful! Cross the access road and continue to the end of the main building, on your right.

For platform 19, continue, past the turning on your right and the North Mall, onto the platform then turn left.

For platform 2, take the turning right, between the main building and the North Mall then turn left, beyond Left Luggage, onto the platform.

For platform 3, turn right on platform 2. You pass a rail on your right before you go under the bridge from the Calton Road entrance. Turn right beyond this, there's a bike park to your left, behind a rail which continues across the end of track 3. Turn left, beyond the end of this rail, onto platform 3.

GO TO END

To Platforms 4, 7 and 11

Follow the right-hand side, past the steps down to platform 10 then take the next turning right. The call button is to your right of the door, go down to platform level then leave via the other set of doors.

For platform 7, continue forward, past the taxi queue to your left. Platform 7 begins beside the vehicle turning circle, note that there's no tactile paving along the edge of this platform, though there is on platform 11.

For platform 11, turn back (180 degrees) to either side and continue along the platform.

For platform 4, turn left (180 degrees), follow the rail on your right to the end then turn right towards the taxi access road. Note that there's little distinction between the surface of platform 11, the road and the concourse. We believe pedestrians have priority, but be careful! Cross the taxi access road and turn right. Continue, beyond the end of the main building, to your left. You now cross the access road to the accessible parking spaces. There is little distinction between the surface of the concourse and the road. Whilst we believe pedestrians have priority, be careful!

Cross this access road and continue onto platform 4. Note that there's no tactile paving along the edge of this platform, the track is to your left.

GO TO END

To Platform 10

Take the first turning left, the call button is to your left of the door, go down to platform level then leave via the other set of doors. Turn right onto the platform. You're beside the rear half of westbound, or front half of eastbound trains.

GO TO END

To Platforms 12 to 18

Follow the right-hand side, past the stairs down to platform 10 then take the next turning right. The call button is to your right of the door, go down to platform level then leave via the other set of doors and turn left (180 degrees). Follow the rail on your right then turn right at the end, towards the taxi access road. Note that there is little distinction between the surface of platform 11, the road and the concourse. We believe pedestrians have priority, but be careful! Cross the access road, continue forward about three metres into the concourse, before turning left towards the gate line.

If you keep the building (WH Smith) on your left, you'll reach the left-hand end of the gate line. At the time of our survey, there was no clear pattern of entrance and exit gates. Turn right and follow the gate line until you reach the staff area. Go through the gates. From here, platform 12 is to the far left and platform 18 to your far right. See the beginning of this section for details.

GO TO END

From Platform 10

This is a bi-directional platform with the stairs exit near the east end and the lift west of this.

We suggest you ask at which platform you've arrived before getting off the train.

There is tactile paving along the edge of this platform.

Via Which Route?

  Via the Stairs
Via the Lifts

Via the Stairs

You go up four flights of steps onto the bridge.

To Which Platforms?

  To Platforms 1 and 20
To Platforms 2, 3 and 19
To Platforms 4, 7 and 11
To Platforms 8 and 9
To Platforms 12 to 18
To Platforms 1 and 20

Turn right and continue to the wall at the end of the bridge. The steps to platform 1 are to your right, before the lift. The steps to platform 20 are to your left.

To Platform 1

Turn right, move right to avoid the lift then go down a flight of steps, move slightly left then continue, down three flights of steps to platform 1.

To Platform 20

Turn left, follow the short path then go down four flights of steps onto the platform.

GO TO END

To Platforms 2, 3 and 19

Turn right then follow the left-hand side and take the first turning left. Note that the second turning left leads to the stairs down to platform 20. Follow the barrier on your left to the end then turn left. The first turning leads to the stairs, whilst the downward escalator is beyond this, followed by the upward one. If you use the stairs, you go down four flights of steps into the concourse.

Turn left and continue beyond the foot of the stairs then turn left again along platform 19.

For platforms 2 and 3, continue forward, between the North Mall and the main building then take the turning left, beyond Left Luggage, onto platform 2.

For platform 3, turn right on platform 2. You pass a rail on your right before you go under the bridge from the Calton Road entrance. Turn right beyond this, there's a bike park to your left, behind a rail which continues across the end of track 3. Turn left, beyond the end of this rail, onto platform 3.

GO TO END

To Platforms 4, 7 and 11

We suggest you use the stairs beside the main building to reach platform 4. If you want to go to platforms 7 or 11, you may as well use the lift.

For platform 4, turn right, take the second turning right then go down two flights of steps to concourse level. Continue, beyond the end of the main building, to your left. You now cross the access road to the accessible parking spaces. There is little distinction between the surface of the concourse and the road. Whilst we believe pedestrians have priority, be careful!

Cross this access road and continue onto platform 4. Note that there's no tactile paving along the edge of this platform, the track is to your left.

GO TO END

To Platforms 8 and 9

Turn left and take the first turning left. You go down a single step, then down two flights of steps to platform level. You're facing along the east (E) sections of the platforms with platform 8E to your right and platform 9E to your left. turn back (180 degrees) to the west (W) sections of the platforms. Note that there's no tactile paving along the edge of these platforms.

GO TO END

To Platforms 12 to 18

Turn right then take the first turning left. Note that the second turning left leads to the steps down to platform 20. Follow the barrier on your left to the end then turn left. The first turning leads to the stairs, followed by the downward escalator then the upward one. If you use the stairs, you go down four flights of steps to concourse level.

At concourse level, turn right and continue, past the authorised vehicle access road then the building on your right, before turning right towards the gate line.

At the time of our survey, there appeared to be no clear pattern of entrance and exit gates so we suggest you continue to the fence, in front of you then turn left and continue, following the gate line on your right, till you pass the staff area.

Go through the gates. From here, platform 12 is to the far left and platform 18 to your far right. See the beginning of this section for details.

GO TO END

Via the Lifts

The call button is to your right of the door, go up to bridge level and leave via the other set of doors.

To Which Platforms?

  To Platforms 1 and 20
To Platforms 2, 3 and 19
To Platforms 4, 7 and 11
To Platforms 8 and 9
To Platforms 12 to 18
To Platforms 1 and 20

Turn left, continue to the wall at the end of the bridge and turn right. Continue forward to the lift. The call button is to your right of the door, go down to platform level and leave via the same set of doors.

You're facing along platform 20, move left to avoid the stairs in front of you then continue onto the platform. Turn left (180 degrees) and continue beyond the foot of the stairs to your left, onto platform 1.

GO TO END

To Platforms 2, 3 and 19

Turn left and take the first turning right, to the lift to platform 11. The call button is to your right of the door. Go down to platform level, leave via the other set of doors then turn left (180 degrees), following the rail on your right.

Turn right at the end of the rail, the taxi access road is in front of you. Note that there is little distinction between the surface of platform 11, the road and the concourse. We understand pedestrians have priority, but be careful! Cross the access road and continue to the end of the main building, on your right.

For platform 19, continue, past the turning on your right and the North Mall, onto the platform then turn left.

For platform 2, take the turning right, between the main building and the North Mall then turn left, beyond Left Luggage, onto the platform.

For platform 3, turn right on platform 2. You pass a rail on your right before you go under the bridge from the Calton Road entrance. Turn right beyond this, there's a bike park to your left, behind a rail which continues across the end of track 3. Turn left, beyond the end of this rail, onto platform 3.

GO TO END

To Platforms 4, 7 and 11

Turn left and take the first turning right, to the lift to platform 11. The call button is to your right of the door, go down to platform level then leave via the other set of doors.

For platform 7, continue forward, past the taxi queue to your left. Platform 7 begins beside the vehicle turning circle, note that there's no tactile paving along the edge of this platform, though there is on platform 11.

For platform 11, turn back (180 degrees) to either side and continue along the platform.

For platform 4, turn left (180 degrees), follow the rail on your right to the end then turn right towards the taxi access road. Note that there's little distinction between the surface of platform 11, the road and the concourse. We believe pedestrians have priority, but be careful! Cross the taxi access road and turn right. Continue, beyond the end of the main building, to your left. You now cross the access road to the accessible parking spaces. There is little distinction between the surface of the concourse and the road. Whilst we believe pedestrians have priority, be careful!

Cross this access road and continue onto platform 4. Note that there's no tactile paving along the edge of this platform, the track is to your left.

GO TO END

To Platforms 8 and 9

Turn right then take the first turning right, to the lift to platforms 8 and 9. The call button is to your right of the door, go down to platform level then leave via the other set of doors. You're facing along the west (W) sections of the platforms with platform 8W to your left and platform 9W to your right. turn back (180 degrees) for the east (E) sections of the platforms. Note that there's no tactile paving along the edge of these platforms.

GO TO END

To Platforms 12 to 18

Turn left and take the first turning right, to the lift to platform 11. The call button is to your right of the door, go down to platform level then leave via the other set of doors and turn left (180 degrees). Follow the rail on your right then turn right at the end, towards the taxi access road. Note that there is little distinction between the surface of platform 11, the road and the concourse. We believe pedestrians have priority, but be careful! Cross the access road, continue forward about three metres into the concourse, before turning left towards the gate line.

If you keep the building (WH Smith) on your left, you'll reach the left-hand end of the gate line. At the time of our survey, there was no clear pattern of entrance and exit gates. Turn right and follow the gate line until you reach the staff area. Go through the gates. From here, platform 12 is to the far left and platform 18 to your far right. See the beginning of this section for details.

GO TO END

From Platforms 12 to 18

These platforms are in the gated section of the station. As you arrive in the station, platform 12 is at the far right of this area, whilst platform 18 is at the far left. Platform 12 is effectively a separate platform, whilst platforms 13 - 14, 15 - 16 and 17-18 are island platforms.

Note that tracks 12 - 13 finish before the building containing the First Scotrail First class Lounge and ticket office, whilst tracks 14 - 15 and 16 - 17 extend towards the gate line. Track 18 finishes before the building underneath the authorised vehicle access road and so is considerably shorter than track 17.

As you face the front of the train, the doors will open on your right at an even-numbered platform, or left at an odd.

If you arrive on platform 12, you'll need to move to your left, as you reach the building in front of you, onto platform 13 to continue to the gate line. Similarly, if you arrive on platform 18, you'll need to move to your right, onto platform 17 as you reach the building in front of you.

At the time of our survey, there was no clear pattern of entrance and exit gates, but there are staff at the gate line. You go through the gates into the concourse, the main building is in front of you.

There are various seats and information boards in the open concourse in front of you, though there's a clear walkway to each side. To the left is Boots followed by Upper Crust, whilst to your right is WH Smith.

Via Which Route?

  To Platforms 2, 3 and 19
To Platforms 4, 7 and 11
Via the Stairs or Escalator
Via the Lifts

To Platforms 2, 3 and 19

Continue to the end of the building on your left then turn left and continue, past the vehicle access road, to the foot of the escalators and stairs to your left.

Continue beyond the foot of the stairs then turn left again along platform 19.

For platforms 2 and 3, turn right, continue forward, between the North Mall and the main building then take the turning left, beyond Left Luggage, onto platform 2.

For platform 3, turn right on platform 2. You pass a rail on your right before you go under the bridge from the Calton Road entrance. Turn right beyond this, there's a bike park to your left, behind a rail which continues across the end of track 3. Turn left, beyond the end of this rail, onto platform 3.

GO TO END

To Platforms 4, 7 and 11

Continue beyond the end of the building to your right and across the concourse and follow the main building to your left. Continue, beyond the end of the main building, to your left. You now cross the access road to the accessible parking spaces. There is little distinction between the surface of the concourse and the road. Whilst we believe pedestrians have priority, be careful!

Cross this access road and continue onto platform 4. Note that there's no tactile paving along the edge of this platform, the track is to your left.

For platforms 7 and 11, continue beyond the building on your right then turn right and continue to the taxi access road, in front of you. Note that there's little distinction between the surface of the concourse, the road and platform 11. We believe pedestrians have priority, but be careful! Cross the access road and turn right along platform 11 or turn left and continue, beyond the lift building, onto platform 7. Note that there is tactile paving along the edge of platform 11 but not on platform 7.

GO TO END

Via the Stairs

To Which Platforms?

  To Platforms 1 and 20
To Platforms 8 and 9
To Platform 10
To Platforms 1 and 20

Move to your left, continue to the end of the building then turn left. You're now facing the authorised vehicle access road, at the point where it makes a U-turn towards the British Transport Police building. Continue, across this area, the foot of the upward escalator should be in front of you, followed by the downward escalator then the stairs. Turn left and go up to the bridge. If you use the stairs, you go up four flights of steps to bridge level.

turn right, continue beyond the top of the stairs then take the turning right and follow the barrier on your left to the end.

The steps to platform 1 are in front of you, with the lift to your left of these. The steps to platform 20 are behind you, to your left.

To Platform 1

Continue forward, you go down a flight of steps, move slightly left then continue, down three flights of steps to platform 1.

To Platform 20

Turn left (180 degrees) follow the short path then go down four flights of steps onto the platform.

GO TO END

To Platforms 8 and 9

Move to your right then continue, beyond the building, across the concourse to the corner of the main building, in front of you. Move right then continue, the steps to the bridge are to your left, turn left (180 degrees) and go up two flights of steps onto the bridge then turn left.

Follow the left-hand side, past the lift to platform 11 then the stairs to platform 10 then take the next turning left.

You go down a single step, then down two flights of steps to platform level. You're facing along the east (E) sections of the platforms with platform 8E to your right and platform 9E to your left. turn back (180 degrees) to the west (W) sections of the platforms. Note that there's no tactile paving along the edge of these platforms.

GO TO END

To Platform 10

Move to your right then continue, beyond the building, across the concourse to the corner of the main building, in front of you. Move right then continue, the steps to the bridge are to your left, turn left (180 degrees) and go up two flights of steps onto the bridge then turn left.

follow the left-hand side, past the lift to platform 11 then take the next turning left.

Go down four flights of steps to platform level then turn left onto the platform. You're near the east end of the platform, that is near the front of eastbound, or rear of westbound trains.

GO TO END

Via the Lifts

See the lifts page for details.

Move to your right, continue to the end of the building then turn right towards the taxi access road. Note that there's little distinction between the surface of the concourse, the road or platform 11. We believe pedestrians have priority, but be careful! Cross the taxi access road then turn left. The rear of the lift building is in front of you, to your right, continue forward then follow the building round to your right to face the door. The call button is to your right of the door, go up to bridge level and leave via the other set of doors.

To Which Platforms?

  To Platforms 1 and 20
To Platforms 8 and 9
To Platform 10
To Platforms 1 and 20

Turn right, continue to the wall at the end of the bridge then turn right. Continue forward to the lift. The call button is to your right of the door, go down to platform level and leave via the same set of doors.

You're facing along platform 20, move left to avoid the stairs in front of you then continue onto the platform. Turn left (180 degrees) and continue beyond the foot of the stairs to your left, onto platform 1.

GO TO END

To Platforms 8 and 9

Continue to the barrier in front of you then turn left and take the second turning right, towards the lift to platforms 8 and 9.

The call button is to your right of the door, go down to platform level then leave via the other set of doors. You're facing along the west (W) sections of the platforms with platform 8W to your left and platform 9W to your right. turn back (180 degrees) for the east (E) sections of the platforms. Note that there's no tactile paving along the edge of these platforms.

GO TO END

To Platform 10

Continue to the barrier in front of you, turn left then take the first turning right, to the lift to platform 10.

The call button is to your left of the door, go down to platform level then leave via the other set of doors. Turn right onto the platform. You're beside the rear half of westbound, or front half of eastbound trains.

GO TO END

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© 2010, Terry Robinson