The Upper Concourse
This is a rectangular space with the platforms leading east and the lift, escalators and stairs from the lower concourse near the west end. The ticket sales windows are on the west side, whilst the travel information desk is on the north.
You can reach the upper concourse via the lift, escalator or either of two sets of stairs. The left-hand escalator is normally the one you need.
There are two sets of stairs from the lower concourse. The main stairs are those to the left (north) of the escalators, you go up 13, 12 then 13 steps, going east into the upper concourse.
The second set of stairs leave from the northeast corner of the lower concourse. You go up seven steps, going north, turn right (180 degrees) then up ten steps, going south. Turn right (180 degrees), go up 11 steps, going north, then turn right (180 degrees) and go up ten steps, going south to the upper concourse.
3 ticket sales windows, queue from right (north)|
stairwell to left with seats, bank of three phones at each end
Whistlestop Food and Wine
the Fen, pub
seats each side
seating area on right
West Cornwall Pasty Co.
end of stairwell on left
2 quick ticket machines
16 automatic gates, no clear pattern of entrance/exits
2 Nat West cash machines|
Lloyds TSB cash machine
travel information window, tactile flooring outside
WH Smith, 2 entrances
steps down north to lower concourse
lift, call button left of door, down only
There is a short space between the gate line and the platforms, with no features of interest.
FENCHURCH STREET Station
© 2009, Terry Robinson