Going Clockwise from the Main Entrance (from Gordon Street)

As you enter the concourse, the wall retreats east, with the shell monument on The northwest corner of this recess.

Continuing East, Beyond the Shell

Second Recess

North Side
  entrance to Currency Exchange
assistance phone metal box with call button to ask staff to unlock the toilet
disabled person's toilet A
East Side
  2 blank doors
South Side
  blank wall

Continuing South, Beyond the Second Recess

  recess with blank door in east side
WH Smith

The wall of the concourse curves left across the front of WH Smith, to become the north side.

North Side

  2 RBS cash points
door to Station Reception
Arrol, Bar
tactile mat before steps to Union Street

East Side, Going South from the Union Street Entrance

  entrance to toilets (ladies and gents) plus showers
slope up
Delice de France, at the top of the slope
blank door
Burger King
2 photo booths
2 blank doors
3 pay phones
left luggage
customer lounge, automatic door
2 pay phones
blank door
site office
wall juts out, beginning of platform 1

South Side, Going West

  blank wall, across track 1
entrances to platforms 1 and 2, no gates

A low wall juts north from the end of platform 2

West Side

  2 FastTicket machines

The east support for the main departures board is just north of this wall.

Continuing South Side, Going West from Platform 2

  Wide Aisle Gate (entrance)
3 automatic entrances
4 automatic exits
vehicle (buggy) access gate
Wide Aisle Gate (exit)
West Cornwall Pasty Co.
west support for main departures board
Wide Aisle Gate (bi-directional)
4 automatic entrances
5 automatic exits
Upper Crust
wall retreats

The ends of tracks 6 and 7 lie about six metres south of the line established by the ends of tracks 1 to 5.

At the north end of platform 6 is a building with:

North Side
  Upper Crust
East Side
South Side
  lift, not for public use
West Side
  2 photo booths

Continuing South Side of Concourse, West of Platform 6

The floor slopes up, the surface changes from concrete to tiles which are found throughout the concourse.

  wall across tracks 6 and 7
3 automatic entrances
4 automatic exits
Wide Aisle Gate (bi-directional)

The north end of track 8 is about four metres south of the line established by the ends of tracks 6 and 7.

Continuing West on South Side, Beyond Platforms 7 and 8

  end of track 8

Concourse Recedes South

East Side, Going South
  6 pay phones
4 ticket machines
8 pay phones
blank wall to the start of the island platform 9 and 10

As we move south past the phones towards platforms 9 and 10 we pass a building to our right (west).

The Building at the North End of Platforms 9 and 10

North Side
  Franco's Italian Cuisine
East Side
South Side
West Side
  tables and chairs, outside Franco's

Continuing West on South Side, Across the Beginning of the Island Platform 9 and 10

  Wide Aisle Gate (bi-directional)
4 automatic entrances
4 automatic exits
building across tracks 10 - 11

The Building Opposite the Ends of Tracks 10 - 11

East Side
South Side
  floor slopes up, changing from concrete to tiles
blank door
lift, not for public use
West Side
  AMT Coffee
North Side, Going West
  Bank of Scotland cash machine
2 RBS cash machines

The ends of tracks 10 and 11 are about four metres south of the line established by the end of track 9. The floor changes from tiles to concrete as you move south towards the gate line.

Continuing West on South Side, Beyond the Ends of Tracks 10 and 11

  2 automatic entrances
3 automatic exits
Wide Aisle Gate (exit)
Wide Aisle Gate (entrance)

The gate line retreats south.

Continuing the Gate Line, Going South

  3 automatic entrances
6 automatic exits

Continuing South Side from the Beginning of Platform 11

  gate for emergency vehicles
barrier juts north
escalator down to low level concourse
escalator up from low level concourse
steps to/from low level concourse

The area inside the gates north of platforms 12 - 15 is described later. The barrier runs north along the east side of the vehicle turning circle, becoming the west side of the concourse.

The West Side of the Concourse, Going North from the Top of the Steps from the Low Level Concourse

  railings beside road, step before
information board
local departures board
bike racks
floor slopes down
Transport Police building

The Transport Police Building

East Wall, Going North
  assistance phone
rail round ramp

Continuing Northeast on the West Side, Beyond the Transport Police Building

  recess to blank wall
Bagel Factory
Millie's Cookies
Costa Coffee, two entrances
accessible toilet B

The front of the building veers left (north)

Continuing North on the West Side, Beyond the previous unit

  WH Smith
Threshers wines
Cards Galore
The Body Shop
recess towards steps to the upper level

The Recess Towards Steps to the Upper Level

South Side
West Side
  steps to upper level
Scotrail Duty Manager's office
North Side
East Side
  lift shaft, stands about four metres east into the concourse, entrance on east side

Continuing North on the West Side, Beyond the Recess to the Upper Level

  floor levels out
slope resumes
Marks & Spencer Simply Food

The Marks & Spencer building curves left onto a platform with a slope up to the north entrance to the Central Bar. On the north side of this platform are six steps down towards the Hope Street entrance. If you continue north from Marks & Spencer, the concourse recedes west into the exit to Hope Street.

North Side of the Concourse, from the Hope Street Entrance

  Grand Central Hotel
map machines, in recess
blank wall from travel centre juts out and curves left
2 Scotrail ticket sales windows, behind Tensa barriers
post box, on the corner of the exit to Gordon Street

Within the Concourse

The Gordon Street entrance is opposite the gate line at platforms 3 - 4. To the left (east) of this line, just north of the main departures board, is a seating area, facing north /south.

To the right (west) of this line are two information boards to the south of these is a seating area, also facing north/south.

There's a clear walkway across the concourse north from platforms 3 and 4.

West of this, going north from the main departures board are:

cruciform information board
Tie Rack
flower stall
Scotrail ticket sales windows, on north side of concourse

At the time of our survey, the concourse was strewn with mobile information boards.

Inside the Gates

There are four gate lines across the concourse, guarding each group of platforms: 3 - 4, 5 - 8, 9 - 10 and 11 - 15. The gate lines for the higher numbered platforms are set south, roughly corresponding to the position of the beginning of the tracks at these platforms. There is a gap between the gate lines and the tracks so that buggies, going through the access gate (platforms 3 - 4), can reach other platforms, however, we think it's easier and safer to use the gate lines opposite the platforms you want.

The gate line at platforms 11 - 15 forms an L-shape around the beginning of platform 11. Platform 12, which shares this island platform, starts a few metres behind (south of) the escalator well for the low level concourse. Note that the vehicle access road runs east from the turning circle then turns north to the gate before (east of) the escalator well.

There's a low wall across the ends of tracks 12 - 13. As you continue (west) beyond this, you reach the vehicle turning circle, which is across the beginning of the island platform 13 - 14.

The ends of tracks 14 and 15 lie about four metres south of the line established by the ends of tracks 12 - 13.

The west wall of the station runs along platform 15, which is a separate platform.

The wall beyond the north end of this platform juts east with the lift to the low level station. This lift takes you to the low level concourse and intermediate level. Note that you need to take a second lift from there to reach platforms 16 - 17.

There's a metal rail before you reach the road which runs east, before curving south into the turning circle.

Back Links



© 2013, Terry Robinson