If possible, you should arrange assistance in advance by phoning 0800 912 2901.
Staff are available in the ticket office, which is open between 06:20 - 20:04 Monday to Saturday, is on platform 1, westbound, a few metres before (west of) the foot of the steps to the bridge. There's a push button on a rail jutting out to your right of the door. As you go in from the platform, the ticket sales window, with variable height counter and induction loop is to your right.
There's a help point on each platform.
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HAMILTON WEST Station
© 2010, Terry Robinson