FIND AN EXIT FROM A PLATFORM
There's lift access to each level of the terminal, see the Lifts page for details.
The doors will open on your right if you arrive on platform 3, or on your left if you arrive on platform 4. Note that platform 4 is used for the Heathrow Express services, whilst platform 3 is normally used for the heathrow Connect. Platform 3 is also used for the heathrow Express service on Sundays.
Go towards the front of the train, ideally turning into the last gap on the platform. turn left (from platform 3) or right (from platform 4) and continue to the lifts. We understand you should move to your left of these then turn right into the next available lift. Note that these lifts are automatic and offer no customer control, except for opening and closing the doors.
HOW DO I…?
HEATHROW TERMINAL 5 STATION
© 2012, Terry Robinson