Find a platform from an entrance
There's lift access from each level of the terminal, see the Lifts page for details.
Note that platform 4 is used for the Heathrow Express services, whilst platform 3 is normally used for the Heathrow Connect which runs empty to Heathrow Terminals 1, 2 and 3. Platform 3 is also used for the Heathrow Express service on Sundays.
Using the lifts, go down to Level -1 and leave facing north. Note that these lifts are automatic and offer no customer control except opening and closing the doors.
Turn right from the lift then take the turning right onto platform 3, or left onto platform 4, you're near the rear of the train.
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HEATHROW TERMINAL 5 Station
© 2012, Terry Robinson