There are four lifts, in a row (east/west). These lifts are automatic, calling at all levels.
You go in and leave facing north. Turn right (east) for the Departures concourse.
For the lifts to the Underground Station, turn right (east) then left (north) and left again (west) and find the lifts on your left (south).
You go in and leave facing north. Turn right (east) for the Arrivals Concourse. Continue (north) for the lifts to the Underground station.
You go in and leave facing north. turn right (east) into the central reservation between the platforms.
There are spoken announcements. There's a control panel on the east side with lighted indicators arranged, from the top:
At the bottom of the control panel are buttons:
HEATHROW TERMINAL 5 STATION
© 2012, Terry Robinson