This is considered in two sections, the main concourse is the rectangular space lying west of the platforms, whilst the ticket office is a smaller, rectangular space off the south side of the main concourse.
From the main entrance, you go up a single step, going north into the ticket office. The sales windows are on the left-hand (west) side, whilst the doorways to the concourse are in front of you.
ticket sales window with fixed counter and induction loop|
ticket sales window with variable height counter and induction loop
2 sets of double doors into concourse|
bench, timetables and rail information above|
cash machine, charging £1.99 per transaction at the time of our survey, CCTV above
2 sets of doors at entrance, up large step|
You go in from the ticket office facing north. The platforms are to your right (east), the kiosk is in the far left-hand corner, east of which is the north entrance then the toilet.
A row of bollards separates the concourse and platform 1 from the station car park. Note that there is step-free access via the car park onto East Princes Street and via the north entrance.
blank double door
side entrance, no longer in use
wall juts out
Central Perks, kiosk
passage leading west
The Station Supervisor's office is on the north side, the other door(s) are not for public use.
north entrance, from Co-op car park|
unisex, accessible toilet, borrow key from staff
bike racks, two departure screens above
wall retreats across end of track 3
platforms 2 – 3
tracks 1 – 2, about ten metres west of the end of track 3
2 sets of double doors to ticket office
In the middle of the concourse is a sign post, indicating:
HELENSBURGH CENTRAL STATION
© 2010, Terry Robinson