If possible, you should arrange assistance in advance by phoning 0800 912 2901.
Staff are available in the ticket office, as you go in from the forecourt, the sales windows, with variable height counter and induction loop, are to your right. If you go in from platform 1, turn left, the windows are in the wall in front of you, to your right of the door to the Station Supervisor's office.
There's a help point on each platform.
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© 2010, Terry Robinson