The help points on this station have a metal, rectangular housing with two buttons. The left-hand button is for assistance, whilst the right-hand one is for train information. We're advised that we're being monitored by CCTV whilst using this service.
There's a help point on each platform.
The help point is to your left as you reach the platform from the forecourt. Continue beyond the concrete post at the end of this path then turn left, the help point is on your left, just beyond the post.
From the bridge, continue, past the turning left, the help point is on your left, just beyond the concrete post on the far side of the path from the forecourt.
As you come out of the ticket office, turn right, continue to the fence jutting out from the right, the help point is just before the concrete post at the end of this fence.
The help point is at the far end of the waiting area, from the path from Springfield Park, or the foot of the steps from the bridge. If you came down the steeper path from Thornbrae, the help point is just before the near corner of the waiting area.
© 2010, Terry Robinson