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The main ticket office is in the southwest corner of the main concourse, that is to your left as you enter via the main entrance.
There were two entrances available at the time of our survey and several other doors which were locked or obstructed by furniture.
Although there are several ticket sales machines, towards the right-hand end, as you enter, these are inaccessible to blind/vision impaired people, so you'll need to join the queue.
There's a Tensa queuing system in front of 17 ticket sales windows, numbered 1 to 17 from right to left, though we heard no announcements during our survey. Nor was there any apparent distinction between advance and same day sales, or information desks. We intend to seek clarity on this following publication of this guide.
As you enter the office, there's a barrier in front of you, go round this to your right to reach the sales window. Having bought your ticket, continue (anti-clockwise) round this barrier, to the door.
We found two windows, of which the right-hand (south) one was in use at the time of our survey.
© 2008, Terry Robinson