If possible, you should arrange assistance in advance by phoning 0800 912 2901.
Staff are available at the sales windows in the ticket office. This is the lower level of the station building off platform 1. As you go in from the east forecourt, the sales windows, with induction loops, are on your left, beyond the blank door.
There's a help point on each platform.
HOW DO I…?
© 2010, Terry Robinson