Find a platform from an entrance

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Overview

This page is divided into two sections, the first explains how to reach the ticket gates from each entrance, whilst the second explains how to reach each platform from there.

The platforms are divided into sections named alphabetically from west to east, though this naming is not at all consistent. Read the General Description Page for more details.

Our directions to platforms 9 to 17 relate to the main (west) bridge, from which you reach the platforms facing east, both via the steps and lifts. As a result, the "A" section of the platform will be behind you as you reach platform level.

Note that automatic gates came into operation at this station on 26 October 2008. Staff are on hand to assist as necessary and let customers with suitable cards and passes through the gates.

From Which Entrance?

  From the Main Entrance
From the Travel Centre
From the Tourist Information Centre
From City Square
From Air Street, Beside the Long Stay Car Park

From the Main Entrance

As you enter either set of automatic doors, the gates are in front of you, on the opposite side of the concourse.

CONTINUE THROUGH The GATES

From the Travel Centre

As you move (west) through the Travel Centre from the street entrance, you turn left, onto a hard floor, avoiding the low wall to your left, then turn right towards the doors into the station. The sales counter is to your right at this point.

Continue (west), up six steps and through the doors into the walkway between the two sections of the concourse. Turn left (south), continue through the concourse and turn right just before you reach the wall in front of you. The gates are in front of you.

CONTINUE THROUGH The GATES

From the Tourist Information Centre

You enter the Tourist Information Centre from New Station Street, facing west. Turn right (north) then left (west) and continue, past the desks to your right, to the doors in front of you. As you go through the doors, you enter the South Concourse, with three steps onto the walkway in front of you. You can either continue up the steps, or turn right and follow the barrier on your left to the foot of the slope.

Turn left (south) and continue along the walkway into the North Concourse, then through the concourse and turn right just before you reach the wall in front of you. The gates are in front of you.

CONTINUE THROUGH The GATES

From City Square

You enter the passage towards the South Concourse, facing south. Continue (south) through the concourse, onto the walkway between the two sections of the concourse.

Continue along the walkway into the North Concourse, then through the concourse and turn right just before you reach the wall in front of you. The gates are in front of you.

CONTINUE THROUGH The GATES

From Air Street, Beside the Long Stay Car Park

You enter the South Concourse facing east. Continue forward, beyond J D Wetherspoon's on your left till you locate the passage from the City Square entrance. Turn right here (south) and move forward onto the walkway between the two sections of the concourse. Continue along the walkway into the North Concourse, then through the concourse and turn right just before you reach the wall in front of you. The gates are in front of you.

There are six manned ticket gates, arranged in two sets of three such that, at the time of our survey, the left-hand (south) set were entrances and the right-hand set were exits. A display, above each gate, indicates the current direction of traffic, which we understand can be changed according to demand.

You go through the gates onto the area before the steps and escalators to the west bridge, which connects this area to platforms 9 to 17. This area also includes the low numbered platforms (1 to 6 from your right), platform 8 to your left and platform 7 beside the east section of platform 8.

To Which Platform?

  To Platforms 1 to 8
To Platforms 9 to 11
To Platforms 12 to 15
To Platforms 16 and 17

To Platforms 1 to 8

For Platform 1

Turn right (north) and continue, down a significant slope, to the wall in front of you, then turn left onto platform 1C.

For Platform 2

Turn right and continue to the top of the slope then turn left, down a flight of steps onto platform 2C, which is to your right. After some distance, you reach the end of the barrier to your left and locate platform 3B which is the left-hand (south) section of this island platform.

For Platforms 3 to 5

Tracks 3 and 4 start some distance west of those for the other platforms in this area. There is good tactile paving inside the edge of each platform and rails across the ends of the tracks.

For platform 3, we suggest you turn right (north), continue to the top of the slope, turn left, locate the steps to platform 2 in front of you then move left to the top of the slope to platform 3B, which starts on your left, a few metres beyond the foot of the slope.

Platforms 4 and 5 have level access from the gates, we suggest you turn right (north) move about twenty metres then turn left and continue onto the platform. If you find yourself going down a slope, you've gone too far and are heading onto platform 3.

As you continue (west) you'll find platform 5C to your left and, after some distance, platform 4B to your right.

For Platform 6

Bear right (about 1 o'clock) to avoid the escalator from the west bridge and continue (west) onto platform 6C, the track is to your right.

For Platforms 7 and 8

Turn left (south) follow the wall on your left, at the end, you're on platform 8B. Turn left, beyond the end of the building, including the steps from the east bridge and move left, just before the goods lift onto platform 7. Turn right and continue (east) onto platform 7B, we found no mention of 7A during our survey.

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To Platforms 9 to 11

Move forward (west) from the gates to the up escalator (left) or steps (middle) in front of you, then go up onto the bridge. If you need the lift, move to your right, round the foot of the steps and escalators onto platform 6 and locate the lift to the bridge. Visit the lifts page for more details.

Having reached the bridge via the escalator or steps, turn left and take the first turning left, then go down five flights of eight steps to platform level.

Having reached the bridge via the lift, turn right then take the first lift on your right to platform level.

In each case, platform 9 is to your left, platform 11 is to your right. Turn left (180 degrees for platform 10.

Note, there's no platform 9A. The island platform narrows from the right to become platform 10B, beyond which is 10A.

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To Platforms 12 to 15

Move forward (west) from the gates to the up escalator (left) or steps (middle) in front of you, then go up onto the bridge. If you need the lift, move to your right, round the foot of the steps and escalators onto platform 6 and locate the lift to the bridge. Visit the lifts page for more details.

Having reached the bridge via the escalator or steps, turn left and take the second turning left, then go down five flights of eight steps to platform level.

Having reached the bridge via the lift, turn right then take the second lift on your right to platform level.

In each case, platform 12 is to your left, platform 15 is to your right.

For platform 13, turn left (180 degrees) and continue, beyond the lift where platform 13B starts on your left. This appeared to be a very short section of platform, with 13A occupying most of this space.

For platform 14, continue (east) along platform 12, beyond the building on your right where platform 14A starts. This appeared to be a very short section of platform with 14D occupying most of the space.

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To Platforms 16 and 17

Move forward (west) from the gates to the up escalator (left) or steps (middle) in front of you, then go up onto the bridge. If you need the lift, move to your right, round the foot of the steps and escalators onto platform 6 and locate the lift to the bridge. Visit the lifts page for more details.

Having reached the bridge via the escalator or steps, turn left and take the fourth (lasst) turning left, then go down five flights of eight steps to platform level. Note there's a landing of about 20 metres between the first and second flight.

Having reached the bridge via the lift, turn right then take the fourth (last) lift on your right to platform level.

In each case, you're on platform 16, with the track to your left.

For platform 17, turn left (180 degrees) and continue beyond the lift to the point where the platform narrows from the right. This is the start of platform 17B, 17A starts a short distance beyond this.

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© 2005, Terry Robinson