If possible, you should arrange assistance in advance by phoning 0800 912 2901.
Staff are available in the ticket office Monday - Saturday 06:20 - 21:45, Sunday 10:10 - 22:15.
As you come in from platform 1, southbound the sales window, with induction loop, is on your left, or on your right if you come in from platform 2, northbound.
There's a help point on the left-hand corner of the building facing the foot of the steps from the bridge.
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© 2012, Terry Robinson