If possible, you should book assistance in advance by phoning 0800 912 2901.
Staff are available at the ticket sales windows. From the main entrance, continue forward into the ticket office and find the windows on your right after a few metres. From the step-free entrance, turn right, continue into the ticket office and find the windows on your left after a few metres. There's an induction loop at each window.
There's a help point on each platform.
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© 2013, Terry Robinson