If possible, you should arrange assistance in advance by phoning 0800 912 2901.
Staff are available in the ticket office, Monday - Saturday, 06:20 - 19:30, Sunday, 09:10 - 16:30.
As you go in through either entrance, the ticket sales window, with variable height counter and induction loop is in the middle of the wall on the opposite side to the platform.
There's a help point on each platform.
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© 2013, Terry Robinson