If possible, you should arrange assistance in advance by phoning 0800 912 2901.
Staff are available in the ticket office, which is to your right as you come in from the forecourt, between 06:15 - 00:00 Monday - Saturday and 08:10 - 23:30 on Sunday.
There's a help point on platforms 1, 2 and 4. The help point for platform 3 is outside the station building, to your right as come into the staff car park via the steps from the concourse.
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© 2011, Terry Robinson