The information desk is in the concourse, between the entrance and the walkway through to platform 2. The assistance point is on the south side of the kiosk, facing platform 2.
From the middle door in the entrance, continue (north) and locate the infromation desk in front of you, follow the kiosk round to the opposite side to locate the assistance desk.
From platform two, leave via the gap between the Travel Centre and the bridge (in the middle of the platform) and continue (south) to the window which is facing you.
From the bridge, on reaching the landing at the concourse end, turn right down the slope. Bear left (10 o'clock) from here to locate the assistance point, in front of you.
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NEWCASTLE Central Station
© 2005, Terry Robinson