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Overview

The platforms in this station are divided into four groups: The Eurostar, First Capital Connect, High Speed 1 and Midland Mainline.

The Eurostar platforms are in a restricted area. To reach this you must check in, go through Security and Passport controls. Although we'll include basic instructions/directions in this guide, all customers with special needs are provided with assistance and there should be no need for you to negotiate this area independently.

The First Capital Connect platforms are at Level -2. To reach these, you must go through the gates in the northwest corner of the Level 0 concourse, then down to the platforms via stairs, escalators or lift.

The High Speed 1 platforms extend north from the northeast corner at Level 1. This is a separate area bounded by the Eurostar section. We believe the left-hand gates are generally the ones you need. You can reach this area via stairs, escalator or lift from the Level 0 Concourse or from the Northern Concourse of the Underground station at Level -1.

The Midland Mainline platforms extend north from the northwest corner of the Level 1 concourse. These platforms are now gated, the gate line is divided into two sections separated by an information desk. we believe the left-hand automatic gates are normally the ones you need, although the Wide Aisle Entrance was to your right of the information desk at the time of our survey. We suggest that the easiest way to reach these from the Level 0 concourse is via the north escalator or north lift.

Unlike most of our guides, where we try to take you to a specific point from which you can move to the platforms, the diverse locations of the four sets of platforms encourages us to take you to each set of platforms from the various entrances. In doing this, we assume that you won't necessarily go via the Level 1 Concourse to access platforms at Level 0 and below, though you may take the stairs entrance from Pancras Road or Level 0 of the Western Concourse of the Underground station to reach the Midland Mainline platforms. We also suggest that you can reach the High Speed 1 platforms via lift, escalator or stairs from Level -1 of the Northern Concourse of the Underground station.

Note that the west central exit on Midland Road is primarily for taxi pick-up and will not be considered in this section. The northwest entrance is just a few metres further north on Midland Road.

Suffice to say that, from the Level 1 Concourse:

To Which Platform?

  To the Eurostar Platforms
To First Capital Connect
To the High Speed 1
To the Midland Mainline

To the Eurostar Platforms

From Which Entrance?

  From the Western concourse of the Underground Station
From the Northern concourse of the Underground Station
From the Northwest Entrance from Midland Road
From the Northeast Entrance on Pancras road
From the East Central Entrance on Pancras Road
From the Western Concourse of the Underground Station

Leave the Western Concourse of the Underground station at Level 0, via one of the four archways and continue into the main passage of the Level 0 Concourse. Follow the right-hand side, avoiding the pillars, then take the turning right into the central passage. Now follow the left-hand side to the gate line. You can obtain assistance at the check-in point at either end of this gate line. See the Eurostar page for details of the restricted area.

GO TO END

From the Northern Concourse of the Underground Station

You can leave the Northern Concourse of the Underground station via lift, escalator or stairs to the Level 0 concourse. If you use the lift, turn right, otherwise bear left from the escalator or stairs and continue along the north passage. Take the turning left and continue, avoiding the pillars, to the turning left. Now follow the left-hand side to the gate line. You can obtain assistance at the check-in point at either end of this gate line. See the Eurostar page for details of the restricted area.

GO TO END

From the Northwest Entrance from Midland Road

You enter the Level 0 Concourse via the level entrance into the north passage, take the turning right, into the main passage ,after a few metres and follow the left-hand side, avoiding the pillars. Take the turning left, into the central passage and locate the gate line on your left. You can obtain assistance at the check-in point at either end of this gate line. See the Eurostar page for details of the restricted area.

GO TO END

From the Northeast Entrance on Pancras road

You enter the Level 0 Concourse via either the ramp or three steps into the north passage. Continue (west) and take the turning left, into the main passage, near the far (west) end. Follow the left-hand side, avoiding the pillars and take the turning left, into the central passage. Follow the left-hand side and locate the gate line. You can obtain assistance at the check-in point at either end of this gate line. See the Eurostar page for details of the restricted area.

GO TO END

From the East Central Entrance on Pancras Road

This is beside where taxis should drop you off and is actually the main entrance to the station. You enter the Level 0 Concourse, via a level entrance into the central passage, the Eurostar gate line is on your right after a few metres. You can obtain assistance at the check-in point at either end of this gate line. See the Eurostar page for details of the restricted area.

GO TO END

To First Capital Connect

From Which Entrance?

  From the Western Concourse of the Underground Station
From the Northern Concourse of the Underground Station
From the Northwest Entrance from Midland Road
From the Northeast Entrance on Pancras road
From the East Central Entrance on Pancras Road
From the Western concourse of the Underground Station

Leave the Western Concourse of the Underground station at Level 0, via one of the four archways and continue into the main passage of the Level 0 Concourse. Continue (north) to the far end of the concourse and locate the FCC gate line in front of you, there's a manual gate at each end of this gate line. Go through the Gates

From the Northern Concourse of the Underground Station

Leave the Northern Concourse of the Underground station via the lift, escalator or stairs, into the Level 0 concourse. If you use the lift, turn right, otherwise bear left into the north passage. Continue (west) and locate the gate line on your right, near the far (west) end of this passage. There's a manual gate at each end of this gate line. Go through the Gates

From the Northwest Entrance from Midland Road

You enter the Level 0 Concourse, via a level entrance into the north passage. Follow the left-hand side and locate the gate line on your left after a few metres, there's a manual gate at each end of this gate line. Go through the Gates

From the Northeast Entrance on Pancras road

You enter the Level 0 Concourse via either the ramp or three steps into the north passage. Continue (west) and locate the gate line on your right, near the far (west) end of this passage. There's a manual gate at each end of this gate line. Go through the Gates

From the East Central Entrance on Pancras Road

This is beside where taxis should drop you off and is actually the main entrance to the station. You enter the Level 0 Concourse, via a level entrance into the central passage, continue into the main passage, turn right, continue to the end of the concourse and locate the FCC gate line in front of you. There's a manual gate at each end of this gate line.

Continue (north) from here into a rectangular space, the lift is in the far left-hand corner, the top of the steps are in the far-right, with the escalators to your left of these.

Via the Lifts

See the Lifts Page for more details.

For platform A, southbound, enter the lift facing north, descend to Level -2 then leave via the opposite door and turn left onto the platform, you're about in the middle of the train.

GO TO END

For platform B, northbound, enter the lift facing north, descend to Level -1 then leave via the opposite door. Turn left, continue across the bridge then locate the lift on your left. You enter this lift facing south. Descend to Level -2, then leave via the same door and turn right onto the platform, you're about in the middle of the train.

GO TO END

Via Escalators

The left-hand escalator is normally the one you need. The first escalator takes you to Level -1. For platform A, southbound, continue forward from the foot of this escalator, onto the second escalator and descend to Level -2 then turn left onto the platform, you're beside the rear half of the train.

GO TO END

For platform B, southbound, turn left from the foot of the first escalator, cross the bridge then turn right onto the second escalator. Note that the stairs are between this escalator and the wall. Descend to Level -2 then turn right onto the platform, you're beside the front half of the train.

GO TO END

Via the Stairs

From Level 0, you go down four flights of steps, going north to Level -1. For platform A, southbound, continue forward and go down two flights of steps to Level -2 then turn left onto the platform, you're beside the rear half of the train.

GO TO END

For platform B, northbound, turn left from the foot of the first set of steps, continue across the bridge to the wall in front of you then turn right and go down two flights of steps to Level -2 then turn right onto the platform, you're beside the front half of the train.

GO TO END

To the High Speed 1

From Which Entrance?

  From the Western Concourse of the Underground Station
From the Northern Concourse of the Underground Station
From the Northwest Entrance on Midland road
From the Northeast Entrance on Pancras road
From the East Central Entrance on Pancras road
From the Western Concourse of the Underground Station

We believe it may be easier to leave via the Northern Concourse, see below.

Leave the Western Concourse at Level 0 and continue through one of the arches into the Level 0 concourse. Continue, to the far end of the main passage, turn right, into the north passage and continue to the end.

Via the Lift

See the lifts page for details.

Continue to the end of the passage, the lift is now on your left, go up to Level 1 and leave via the other doors. The gate line is in front of you, we believe the left-hand gates are normally the ones you need. Go through the gates. Platform 13 runs along the right-hand side of the station, whilst platforms 11 and 12 are an island platform to your left of these.

GO TO END

Via the Escalators

Turn left just before the lift and continue into the extension. You'll pass between the escalators to Level 1 and the wall of the station. Turn left for the escalators. There are two sets of two escalators to Level 1, with a set of two escalators to Level -1 between them. If you use the left-hand set of escalators, the right-hand escalator is normally the one you need, whilst at the time of our survey, if you used the right-hand set, you'd use the left-hand escalator. Go up to level 1.

If you went up the first (left-hand) set of escalators, turn right (180 degrees), otherwise, turn left, pass the top of the stairs then turn left again to face the gate line. We believe the left-hand gates are normally the ones you need. Go through the gates. Platform 13 runs along the right-hand side of the station whilst platforms 11 and 12 are an island platform to your left of this.

GO TO END

Via the Stairs

Turn left before the lift, into the extension. You pass between the wall of the station and the escalators to Level -1. You need to turn left, beyond these escalators, across the foot of the first set of escalators, then the top of the escalators to Level -1 then turn left to the stairs, which are just before the second (right-hand) set of escalators to Level 1.

You go up four flights of steps to Level 1, then turn left (180 degrees) towards the gate line. We believe the left-hand gates are normally the ones you need. Go through the gates. Platform 13 runs along the right-hand side of the station whilst platforms 11 and 12 are an island platform to your left of this.

GO TO END

From the Northern Concourse of the Underground Station
Via the Lift

See the lifts page for details.

Go to Level 1, leave via the other doors and continue towards the gate line in front of you. We believe the left-hand gates are normally the ones you need. Go through the Gates. Platform 13 runs along the right-hand side of the station, whilst platform 11 and 12 are an island platform to your left of this.

GO TO END

Via the Escalators

It is easier to go to the end of the passage at Level -1 as these escalators bring you beside the foot of the escalators to Level 1, the left-hand escalator is normally the one you need to reach level 0. From here, you can turn right (180 degrees) and continue again up the right-hand escalator to Level 1, the right-hand escalator is normally the one you need. Turn right (180 degrees) and continue towards the gate line in front of you. We believe the left-hand gates are normally the ones you need. Go through the Gates. Platform 13 runs along the right-hand side of the station, whilst platform 11 and 12 are an island platform to your left of this.

GO TO END

Via the Stairs

The stairs to Level 0 are either side of the escalators nearer to the Northern Concourse, the left-hand stairs are normally the ones you need, go up to Level 0, bear right and continue, past the lift to your right. You now pass between the escalators to Level 1 and the wall of the station. Continue, beyond the foot of these escalators, turn left and continue, past the first set of upward escalators, then the escalators to Level -1 before turning left for the stairs.

Go up four flights of steps to Level 1, turn left (180 degrees) and continue towards the gate line in front of you. We believe the left-hand gates are normally the ones you need. Go through the Gates. Platform 13 runs along the right-hand side of the station, whilst platform 11 and 12 are an island platform to your left of this.

GO TO END

From the Northwest Entrance on Midland road

Go into the station and continue along the north passage, to the end.

Via the Lift

See the lifts page for details.

Continue to the end of the passage, the lift is now on your left, go up to Level 1 and leave via the other doors. The gate line is in front of you, we believe the left-hand gates are normally the ones you need. Go through the gates. Platform 13 runs along the right-hand side of the station, whilst platforms 11 and 12 are an island platform to your left of these.

GO TO END

Via the Escalators

Turn left just before the lift and continue into the extension. You'll pass between the escalators to Level 1 and the wall of the station. Turn left for the escalators. There are two sets of two escalators to Level 1, with a set of two escalators to Level -1 between them. If you use the left-hand set of escalators, the right-hand escalator is normally the one you need, whilst at the time of our survey, if you used the right-hand set of escalators you'd use the left-hand one. Go up to level 1.

If you went up the first (left-hand) set of escalators, turn right (180 degrees), otherwise, turn left, pass the top of the stairs then left again to face the gate line. We believe the left-hand gates are normally the ones you need. Go through the gates. Platform 13 runs along the right-hand side of the station whilst platforms 11 and 12 are an island platform to your left of this.

GO TO END

Via the Stairs

Turn left before the lift, into the extension. You pass between the wall of the station and the escalators to Level -1. You need to turn left, beyond these escalators, across the foot of the first set of escalators, then the top of the escalators to Level -1 then turn left to the stairs, which are just before the second (right-hand) set of escalators to Level 1.

You go up four flights of steps to Level 1, then turn left (180 degrees) towards the gate line. We believe the left-hand gates are normally the ones you need. Go through the gates. Platform 13 runs along the right-hand side of the station whilst platforms 11 and 12 are an island platform to your left of this.

GO TO END

From the Northeast Entrance on Pancras road

If you go in via the ramp, the lift is to your right, whilst the stairs and escalators are in the extension, which is to your right beyond the lift.

If you go in via the three steps, the lift is in front of you. Move to your left of this and continue into the extension for the escalators and stairs.

Via the Lift

See the lifts page for details.

Go up to Level 1 and leave via the other doors. The gate line is in front of you, we believe the left-hand gates are normally the ones you need. Go through the gates. Platform 13 runs along the right-hand side of the station, whilst platforms 11 and 12 are an island platform to your left of these.

GO TO END

Via the Escalators

Continue into the extension. You'll pass between the escalators to Level 1 and the wall of the station. Turn left for the escalators. There are two sets of two escalators to Level 1, with a set of two escalators to Level -1 between them. If you use the left-hand set of escalators, the right-hand escalator is normally the one you need, whilst at the time of our survey, if you used the right-hand set of escalators, you used the left-hand one. Go up to level 1.

If you went up the first (left-hand) set of escalators, turn right (180 degrees), otherwise, turn left, pass the top of the stairs then left again to face the gate line. We believe the left-hand gates are normally the ones you need. Go through the gates. Platform 13 runs along the right-hand side of the station whilst platforms 11 and 12 are an island platform to your left of this.

GO TO END

Via the Stairs

Continue into the extension. You pass between the wall of the station and the escalators to Level -1. You need to turn left, beyond these escalators, across the foot of the first set of escalators, then the top of the escalators to Level -1 then turn left to the stairs, which are just before the second (right-hand) set of escalators to Level 1.

You go up four flights of steps to Level 1, then turn left (180 degrees) towards the gate line. We believe the left-hand gates are normally the ones you need. Go through the gates. Platform 13 runs along the right-hand side of the station whilst platforms 11 and 12 are an island platform to your left of this.

GO TO END

From the East Central Entrance on Pancras road

Go into the station, continue along the central passage then take the turning right into the main passage. Continue to the end then turn right.

Via the Lift

See the lifts page for details.

Continue to the end of the passage, the lift is now on your left, go up to Level 1 and leave via the other doors. The gate line is in front of you, we believe the left-hand gates are normally the ones you need. Go through the gates. Platform 13 runs along the right-hand side of the station, whilst platforms 11 and 12 are an island platform to your left of these.

GO TO END

Via the Escalators

Turn left just before the lift and continue into the extension. You'll pass between the escalators to Level 1 and the wall of the station. Turn left for the escalators. There are two sets of two escalators to Level 1, with a set of two escalators to Level -1 between them. If you use the left-hand set of escalators, the right-hand escalator is normally the one you need, whilst at the time of our survey, if you used the right-hand set of escalators, you'd use the left-hand one. Go up to level 1.

If you went up the first (left-hand) set of escalators, turn right (180 degrees), otherwise, turn left, past the top of the stairs then left again to face the gate line. We believe the left-hand gates are normally the ones you need. Go through the gates. Platform 13 runs along the right-hand side of the station whilst platforms 11 and 12 are an island platform to your left of this.

GO TO END

Via the Stairs

Turn left before the lift, into the extension. You pass between the wall of the station and the escalators to Level -1. You need to turn left, beyond these escalators, across the foot of the first set of escalators, then the top of the escalators to Level -1 then turn left to the stairs, which are just before the second (right-hand) set of escalators to Level 1.

You go up four flights of steps to Level 1, then turn left (180 degrees) towards the gate line. We believe the left-hand gates are normally the ones you need. Go through the gates. Platform 13 runs along the right-hand side of the station whilst platforms 11 and 12 are an island platform to your left of this.

GO TO END

To the Midland Mainline

From Which Entrance?

  From the Western Concourse of the Underground Station
From the Northern Concourse of the Underground Station
From the Northwest Entrance from Midland Road
From the Northeast Entrance on Pancras road
From the East Central Entrance on Pancras Road
From the Stairs Entrances to the Level 1 Concourse
From the Western Concourse of the Underground Station

Leave the Western Concourse of the Underground station at Level 0, via one of the four archways and continue into the main passage of the Level 0 Concourse. The south lift is in front of you, followed by the stairs then the south escalators.

Via the Lift

Continue forward, past a trolley point and newspaper stand before you reach the rear of the lift. You'll need to go to the other (north) side of the lift. See the Lifts page for more details. Go up to Level 1 and leave the lift via the other door (facing south). turn right, follow the barrier round to your right then continue (north) to the end of the concourse, you go up a slight slope as you reach the gate line. Go through the gates and continue to the start of the platforms, platforms 1 and 2 are to your left (west) of platforms 3 and 4.

GO TO END

Via the Stairs

Continue (north) past a trolley point, newspaper stand, the lift, more trolleys and seats before you reach the railings around the rear of the stairs. Follow these to the end then turn (180 degrees) and go up four flights of steps to Level 1. Turn right (180 degrees) and continue to the end of the concourse, you go up a slight slope as you reach the gate line. Go through the gates and continue to the start of the platforms, platforms 1 and 2 are to your left (west) of platforms 3 and 4.

GO TO END

Via Escalator

Follow the right-hand side and cross the end of the central passage before returning to the middle of the main passage and continuing (north) to the foot of the escalator. The left-hand escalator is normally the one you need. Go up to Level 1, move to the left-hand side of the concourse and continue to the end, you go up a slight slope as you reach the gate line. Go through the gates and continue to the start of the platforms, platforms 1 and 2 are to your left (west) of platforms 3 and 4.

GO TO END

From the Northern Concourse of the Underground Station

Leave the Northern Concourse of the Underground Station via lift, escalator or stairs into the Level 0 concourse. If you used the lift, turn right, otherwise bear left, continue along the north passage and take the turning left. From here you can go to Level 1 via escalator, lift or stairs.

Via the Escalator

After a few metres, you locate the escalator, going up in the opposite direction (north), the left-hand escalator is normally the one you need. Go up to Level 1 and continue towards the platforms, you go up a slight slope as you reach the gate line. Go through the gates and continue to the start of the platforms, platforms 1 and 2 are to your left (west) of platforms 3 and 4.

GO TO END

Via the Lift

See the Lifts page for more details.

Continue, past the escalator, to the lift in front of you. You enter facing south. Go to Level 1 and leave via the other door, facing south. Turn right (180 degrees), move to the left-hand side of the concourse and continue towards the platforms, you go up a slight slope as you reach the gate line. Go through the gates and continue to the start of the platforms, platforms 1 and 2 are to your left (west) of platforms 3 and 4.

GO TO END

Via the Stairs

Note that the stairs are towards the far (south) end of the concourse, so you'd effectively go the whole way there and back again.

Continue, past the central passage, to the stairs which leave from the middle of the spinal passage. You go up four flights of steps, going south, to Level 1. Turn right (180 degrees) and continue towards the end of the concourse, you go up a slight slope as you reach the gate line. Go through the gates and continue to the start of the platforms, platforms 1 and 2 are to your left (west) of platforms 3 and 4.

GO TO END

From the Northwest Entrance from Midland Road

You enter the Level 0 concourse via the level entrance into the north passage, take the turning right, into the main passage, after a few metres. From here you can go to Level 1 via escalator, lift or stairs.

Via the Escalator

After a few metres, you locate the escalator, going up in the opposite direction (north), the left-hand escalator is normally the one you need. Go up to Level 1 and continue towards the platforms, you go up a slight slope as you reach the gate line. Go through the gates and continue to the start of the platforms, platforms 1 and 2 are to your left (west) of platforms 3 and 4.

GO TO END

Via the Lift

See the Lifts page for more details.

Continue, past the escalator, to the lift in front of you. You enter facing south. Go to Level 1 and leave via the other door, facing south. Turn right (180 degrees), move to the left-hand side of the concourse and continue towards the platforms, you go up a slight slope as you reach the gate line. Go through the gates and continue to the start of the platforms, platforms 1 and 2 are to your left (west) of platforms 3 and 4.

GO TO END

Via the Stairs

Note that the stairs are towards the far (south) end of the concourse, so you'd effectively go the whole way there and back again.

Continue, past the central passage, to the stairs which leave from the middle of the spinal passage. You go up four flights of steps, going south, to Level 1. Turn right (180 degrees) and continue towards the end of the concourse, you go up a slight slope as you reach the gate line. Go through the gates and continue to the start of the platforms, platforms 1 and 2 are to your left (west) of platforms 3 and 4.

GO TO END

From the Northeast Entrance on Pancras road

You enter the Level 0 Concourse via either the ramp or three steps into the north passage. Continue (west) and take the turning left. From here you can go to Level 1 via escalator, lift or stairs.

Via the Escalator

After a few metres, you locate the escalator, going up in the opposite direction (north), the left-hand escalator is normally the one you need. Go up to Level 1 and continue towards the platforms, you go up a slight slope as you reach the gate line. Go through the gates and continue to the start of the platforms, platforms 1 and 2 are to your left (west) of platforms 3 and 4.

GO TO END

Via the Lift

See the Lifts page for more details.

Continue, past the escalator, to the lift in front of you. You enter facing south. Go to Level 1 and leave via the other door, facing south. Turn right (180 degrees), move to the left-hand side of the concourse and continue towards the platforms, you go up a slight slope as you reach the gate line. Go through the gates and continue to the start of the platforms, platforms 1 and 2 are to your left (west) of platforms 3 and 4.

GO TO END

Via the Stairs

Note that the stairs are towards the far (south) end of the concourse, so you'd effectively go the whole way there and back again.

Continue, past the central passage, to the stairs which leave from the middle of the spinal passage. You go up four flights of steps, going south, to Level 1. Turn right (180 degrees) and continue towards the end of the concourse, you go up a slight slope as you reach the gate line. Go through the gates and continue to the start of the platforms, platforms 1 and 2 are to your left (west) of platforms 3 and 4.

GO TO END

From the East Central Entrance on Pancras Road

This is beside where taxis should drop you off and is actually the main entrance to the station. You enter the Level 0 Concourse, via a level entrance into the central passage, from here you continue (west) into the main passage, from where you can reach Level 1 via escalator, lift or stairs.

Via the Escalator

Turn right (north) and locate the escalator, in the middle of the passage, in front of you. The left-hand escalator is normally the one you need. Go up to Level 1, move to the left-hand side and continue towards the end of the concourse, you go up a slight slope as you reach the gate line. Go through the gates and continue to the start of the platforms, platforms 1 and 2 are to your left (west) of platforms 3 and 4.

GO TO END

Via the Lift

See the Lifts page for more details.

Turn right, continue past the escalator to the lift in front of you. We understand you can enter this from either side, so you'd enter facing north. Go to Level 1, leave via the same door then turn right (180 degrees), move to the left-hand side and continue towards the end of the concourse, you go up a slight slope as you reach the gate line. Go through the gates and continue to the start of the platforms, platforms 1 and 2 are to your left (west) of platforms 3 and 4.

GO TO END

Via the Stairs

Turn left, locate the stairs, in the middle of the passage, in front of you then go up four flights of steps to Level 1. Turn right (180 degrees and continue (north) towards the end of the concourse, you go up a slight slope as you reach the gate line. Go through the gates and continue to the start of the platforms, platforms 1 and 2 are to your left (west) of platforms 3 and 4.

GO TO END

From the Stairs Entrances to the Level 1 Concourse

From the steps from either Pancras Road, or from the Western Concourse of the Underground station turn left, continue to the wall in front of you, then turn right. Continue towards the far end of the concourse, you go up a slight slope as you reach the gate line. Go through the gates and continue to the start of the platforms, platforms 1 and 2 are to your left (west) of platforms 3 and 4.

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