If possible, you should arrange assistance in advance by phoning 0800 912 2901.
Staff are available in the ticket office on platform 1. As you go in from the platform, the sales window is on your left, otherwise, if you come in via the main entrance, the window is on your right.
At the time of our survey, this window had a fixed height counter and an induction loop.
There's a help point on each platform.
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© 2010, Terry Robinson