If possible, you should arrange assistance in advance by phoning 0800 912 2901.
Staff are available at the sales window in the ticket office on platform 1. As you go in from Station Road, the ticket window is to your left, otherwise on your right as you come in from platform 1.
This window has a variable height counter and induction loop.
There's a help point on each platform.
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© 2010, Terry Robinson