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Overview

There are many ticket machines on the far (northeast) side of the concourse and in the centre of this space beside the lower numbered platforms. As these are inaccessible to vision impaired people, we suggest you use the ticket office for same day bookings or the travel centre for advanced bookings and enquiries.

The Ticket Office

This is to your left of WH Smith, as you face away from the platforms.

You enter facing northeast. There are thirteen windows, numbered from the left (northwest). The queuing system, go towards window 1, turn right (180 degrees), then left again (180 degrees) to the windows.

You enter via the first (southeast) door and leave via the last (northwest).

The Travel Centre

This is to your right of exit 4, to Tenison Way, as you face away from the platforms.

You enter facing northeast. Go to your left to join the queue. There are seven desks for information and advanced bookings. For prepaid tickets, turn right, continue to the right-hand wall, pass a mirror then locate the bell push on the wall, before you reach the desk.

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© 2008, Terry Robinson