The road network around this station is on two levels. The upper level includes York Road, Station Approach and Station Approach Road, whilst the lower level includes Mepham Street, Waterloo Road and Sandell Street.
The station is bounded to the northwest by York Road, running northeast/southwest; to the northeast by Station Approach, running northwest/southeast; to the southeast by Station Approach Road, running northeast/southwest and on the southwest by Leake Street, running northwest/southeast, under the tracks.
At a lower level, Mepham Street, running northwest/southeast, lies northeast of Station Approach. Mepham Street continues into Waterloo Road, which continues southeast past exit 2 of the station before veering east, away from the station complex. A service road, West Street, runs northeast from Leake Street to a dead end under York House which is adjacent to the station. Sandell Street, which passes an entrance to Waterloo East Station, leaves northeast from the junction of Mepham Street and Waterloo Road, about opposite exit 2 of this station.
There are nine entrances/exits to this station;
This is level access from Station Approach Road, you enter facing northwest, beside the entrance to platforms 1 - 2.
This exit is on two levels. The level access route into the concourse leaves Station Approach from the taxi rank, whilst the lower level is off the southwest side of Waterloo Road.
You enter the station facing southwest and continue forward into the concourse.
post box, probably closed|
Southeast rail map|
This exit is on the northeast side of a recess from the mainline concourse with:
2 down escalators to lower level|
level walkway to taxi rank
up escalator from lower level
down escalator to lower level
door to lift|
call button (down)
This is shared with the Jubilee Line entrance to the Underground station.
You enter facing southwest, up a slight slope, into the low level concourse. There are two entrances into this space, the second (northwest) entrance is nearer the Jubilee Line concourse of the Underground station.
West Cornwall Pasty Co.|
window onto Waterloo Road
Starbucks, at end of passage, closed at the time of our survey|
MacDonald's, entrance in passage|
wall retreats southwest across second entrance to MacDonald's
passage to lift
down escalator from mainline concourse
up escalator to mainline concourse
2 Barclays cash machines
2 down escalators from mainline concourse
steps up southwest towards Waterloo & City Line
wall retreats into Jubilee Line concourse
entrance/exit to Jubilee Line concourse|
mobile phone top-up machine|
control to lift (up)
door to lift
barrier beside escalators|
You enter the mainline concourse via a short passage, facing southwest, opposite platform 13.
Costa Coffee, entrance in the passage and mainline concourse|
Network Rail offices, entrance on Station Approach|
Tenison Way is a short road which curves under the arches opposite the station at the lower level.
You go down 14 then 14 steps, going south, from the pavement on Tenison Way, into the subway. The subway veers right (southwest) before the escalators into the mainline concourse, the right-hand escalator is normally the one you need, you enter between exits 3 and 5.
tactile at foot of steps|
steps from Tenison Way|
down escalator from mainline concourse|
up escalator to mainline concourse
This is the original main entrance to the station with decorative features outside and the clock inside.
You go up 13 then ten steps, going southwest, from Station Approach, into the mainline concourse, opposite the former Eurostar section of the station.
You leave the station facing west onto the foot bridge which crosses West Street before entering York House. The foot bridge veers right (northwest) across York Road, towards the Shell Centre, however the entrance to the Shell Centre was blocked at the time of our survey.
There are two stairs routes from York Road onto this bridge, the one from the southeast side (nearest the station) is closed between 20:00 and 07:00.
You enter facing southeast, go up 10 steps, going southeast. Turn left (180 degrees northwest), go up 10 steps, going northwest. Turn left (180 degrees, southeast), go up 10 steps, going southeast. Turn left (180 degrees, northwest), go up nine steps, going northwest then turn left (southwest) onto the foot bridge.
Turn left towards exit 6 of the mainline station, turn right (northwest) towards the Shell Centre.
The foot of these steps is between the London Eye and the Shell Centre entrance to the Underground station.
You go up 16, 12 then 14 steps, going northeast, onto the foot bridge. Turn right and follow this foot bridge into exit 6 of the station.
This is located in the mainline concourse, opposite platforms 7 - 8. You go down 13 then 13 steps, going northwest into the lower passage. See the detailed description of the Waterloo & City Line for details.
This un-numbered exit leaves opposite platform 18. You go down the left-hand escalator into the Underground concourse. Alternatively, you can use the steps to the left (southwest) of the escalators, you go down 4 x 13 steps, going northwest, into the Underground concourse. See our guide to Waterloo Underground Station for details.
You can leave the mainline concourse via stairs, escalator or lift to the passage. See our guide to Waterloo East Station for more details.
There's tactile paving throughout and a sounder indicates when it's safe to cross.
This is a single-stage crossing with push button and rotating cone to your left as you cross in either direction.
There's no pedestrian crossing at this point. the nearest crossing is opposite the Shell Centre entrance, southwest of this junction.
There's no pedestrian control at this crossing. Traffic, mainly taxis, comes from the southeast, into York Road.
There's no pedestrian control at this crossing, though we noted only light traffic at the time of our survey.
There's a zebra crossing just beyond (northwest of) exit 5, just before the end of the pavement. You should cross here and continue on the other side of Station Approach towards York Road.
There's a zebra crossing, continuing from the northeast side of the dividing pavement between here and Station Approach, opposite the crossing from exit 5.
The crossing is slightly left (northwest) of exit 2, as you leave the station. This is a single-stage crossing with sounder and tactile paving. There's a post with push button and rotating cone to each side of you as you cross in either direction.
There are two bus stops between exits 3 and 5 of the station:
tactile paving indicates exit 1|
left turn into Station Approach
left turn from Station Approach Road|
tactile paving indicating end of taxi pick-up queue. Queue from southeast
taxi drop-off, on island in Station Approach, cross and continue into exit 2
2 exits from M&S Simply Food
bus stop, alighting point
exit 3, step-free access to station
Network Rail offices
bike park to right
bus ticket machine
Bus Stop B, buses towards Parliament Square and Victoria, 211
2 bus ticket machines
noisy vent, Dry Riser Inlet
Bus Stop A, buses towards Millbank, 507
bus ticket machine
wall curves left (west)
Exit 5, up steps, the Clock Entrance
underpass to South Bank to right
pavement veers right
bike park on left
tactile paving indicates zebra crossing of Station Approach
The pavement stops here, you should cross Station Approach via the zebra crossing.
tactile paving indicates crossing of access way|
blocked access way from Mepham Street
pavement continues to York Road
There's a row of pillars outside the building, note that this is not the outside of the station.
stairs to foot bridge.
This staircase is closed from 20:00 to 07:00. Outside these times, cross York Road and reach the station via the foot bridge, from the Shell Centre.
Waterloo News Agents
Et Su Cafe
Bus Stop W, Waterloo Station York Road, bus shelter and ticket machine on the kerb side of the pavement
Avis Car Rental
Colour Print Shop
sight seeing bus tour
We're opposite the London Eye. The remainder of this road lies beyond the scope of this survey.
Bus Stop D|
phone boxes on the kerb side
crossing to exit 2
Bus Stop E
This side of the road continues beside the railway arches into Mepham Street, there's an alighting point from buses terminating at Waterloo Station on this side.
Bus Stop C|
crossing of Waterloo Road
Bus Stop F
under the foot bridge to Waterloo East Station
slight left turn into Mepham Street
Mepham Street slopes up to the level of Station Approach. There's a zebra crossing over Mepham Street, opposite the zebra crossing across Station Approach, towards exit 5.
© 2008, Terry Robinson
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London Underground Ltd.
to whom we extend our sincere thanks.