Staff are available beside the Wide Aisle Gates in the Strand concourse and beside the manual gate in the Trafalgar Square concourse.
Staff can show you to your platform and arrange for someone to meet you at your destination and/or assist with changes.
You can also ask for assistance at the ticket sales windows.
The ticket sales windows are in front of you as you come into the concourse from the mainline station. The two windows split the angle between the left-hand side and the entrance gates. If you come in from exits 1 - 3 or 7 - 9, go to your left of the gate line and locate the windows on your right.
As you face the gate line, the ticket sales window is near the far end of the left-hand wall.
HOW DO I…?
CHARING CROSS UNDERGROUND STATION
© 2009, Terry Robinson