Staff are available beside the manual gate, which is at the left-hand end of the gate line as you enter the station. The automatic gates you need are to your left-hand of the gate line.
Staff will escort you to your platform on request and arrange for someone to meet you at your destination station.
Alternatively, you can ask for assistance at the ticket sales windows, which are towards the far end of the left-hand wall of the concourse as you enter the station, beside the manual gate.
HOW DO I…?
HIGH STREET KENSINGTON STATION
© 2008, Terry Robinson