Staff are available beside each manual gate. There's a manual gate at the right-hand end of each section of the gate line as you enter (left as you leave) the station.
Staff will escort you to your platform on request and arrange for someone to meet you at your destination station.
Alternatively, you can ask for assistance at the ticket sales windows in the concourse, to your right as you enter via the Marylebone road entrance.
There are help points throughout this station.
HOW DO I…?
GREAT PORTLAND STREET STATION
© 2008 Terry Robinson