CHANGE PLATFORMS

Describe Online

Overview

There's a lot of this, as the station is large and complex. The layout of platforms and routes between them aren't consistent, so I have to explain the likely options.

I provide internal links to each start platform and then to lift or stairs options for routes from them. Level 5 headings are used to separate routes to each platform, so it should still be easy enough to find the route you need without reading the whole story!

I'm offering routes, where possible, through the Middle Subway, as I have with the other way finding pages. This gives access to platforms 1 - 12, the London Overground, Mainline and Central Line platforms. The DLR (Stratford Branch) platforms 4A and 4B, together with the new westbound Central Line platform 3A are accessed via the Level 1 Walkway, The Jubilee Line and DLR (Stratford International Branch) platforms 13 - 16 are in the West Concourse and routes to/from these will be via the West Subway, where possible. The DLR (Stratford International Branch) southbound, platform 17 is in the East Concourse.

There is tactile paving along the edge of all platforms. Note, however that not all sets of steps have tactile paving at the top and bottom.

See the Lifts page for details of lift access through this station.

From Which Platform?

  From the London Overground, Platforms 1 - 2
From the Westbound Mainline and Central Line, Platforms 3 - 5
From the Eastbound Mainline and Central Line, Platforms 6 - 8
From the Anglia Mainline, Platforms 9 - 10
From the Stansted Express, Platforms 10A - 11
From the Stansted Express, Platform 12
From the DLR (Stratford Branch), Platforms 4A and 4B
From the Jubilee Line, Platforms 13 - 15
From the DLR (Stratford International Branch) Northbound, Platform 16
From the DLR (Stratford International Branch) Southbound, Platform 17

From the London Overground, Platforms 1 - 2

As you face the front of the train, the doors will open on your right if you arrive at Platform 1, on your left if you arrive at platform 2.

As you go from the rear of the train, you pass the lift then steps to the West Subway, two sets of seats then the lift to the Middle Subway. You pass two more sets of seats before the stairwell to the Middle Subway.

As you go from the front of the train, the first set of steps is to the Middle Subway, you pass two sets of seats before you reach the rear of the lift to the Middle Subway. You pass two more sets of seats before you reach the steps to the West Subway. The lift to the West Subway is on platform 1, beyond these steps.

Via Which Route?

  Via Steps
ViaLifts

Via Steps

Routes to platforms 13 - 16 are via the West Subway, whilst routes to other platforms are via the Middle Subway.

The steps to the Middle Subway go down towards the rear of the train. You go down three flights of steps into the subway.

To Platforms 3 - 5, Mainline and Central Line Westbound

Turn left, follow the right-hand side, past the lifts to platforms 9 - 10 and 6 - 8, then take the turning right for the steps.

You go up two flights of steps to platform level. Platform 3 (Central Line) is to your left, whilst platform 5, (Mainline) is to your right, we believe you're beside the front half of the train.

GO TO END

To Platforms 6 - 8, Mainline and Central Line Eastbound

Turn left, pass the passage to the East Subway, the passage to platforms 10 - 12, then the steps to platforms 9 - 10 and take the turning left for the steps to platforms 6 - 8.

You go up three flights of steps to platform level. Platform 6 (Central Line) is to your right, platform 8 (Mainline) to your left, we believe you're about in the middle of the train.

GO TO END

To Platforms 9 - 10, Anglia Mainline

Turn left, pass the passage to the East Subway and the passage to platforms 10 - 12, then take the turning left for the steps to platforms 9 - 10.

You go up two flights of steps to platform level. Platform 9, westbound is to you right, platform 10, eastbound to your left. We believe you're about in the middle of the train.

GO TO END

To Platforms 10A - 11, Stansted Express

Turn left, pass the passage to the East Subway then take the turning left, towards platforms 10 - 12.

The passage turns right. Take the second turning left and go up four flights of steps to platform level. You're at the beginning of platform 11, move right, avoiding a girder and other obstacles, onto platform 10A. At the time of our survey, it wasn't clear whether these platforms were used bi-directionally.

GO TO END

To Platform 12, Stansted Express

Turn left, pass the passage to the East Subway then take the turning left towards platforms 10 - 12.

The steps to platform 12 are in front of you. Go up four flights of steps to platform level. You're at the west end of the platform. At the time of our survey it wasn't clear whether this platform was being operated bi-directionally.

GO TO END

To Platforms 4A and 4B, DLR (Stratford Branch)

Turn left, continue up the slope at the end of the subway, into the East Concourse and turn right. You pass the east lift before you reach the steps, we understand you're supposed to keep left.

Go up two flights of steps, to the Level 1 Walkway, turn left and continue through the normally open doors in front of you, onto the DLR (Stratford Branch) platforms 4. There's tactile paving and a definite slope up before you reach these platforms. There's an irregular barrier along the middle of this island platform, separating platform 4A (to your left) from 4B (to your right).

GO TO END

To Platforms 13 - 15, Jubilee Line

Locate the steps to the West Subway, beside the rear of the train and go down four flights of steps, into the subway. Turn left and continue, up a flight of steps, into the West Concourse.

For platform 13, move to the right-hand side of the concourse and continue forward onto the platform. Platforms 14 - 15 are an island platform to your left. Note that the rear of the train is beyond the end of the rail (platforms 13 and 15), which is some distance from the concourse.

GO TO END

To Platform 16, DLR (Stratford International Branch) Northbound

Locate the steps to the West Subway, beside the rear of the train and go down four flights of steps, into the subway. Turn left and continue, up a flight of steps, into the West Concourse.

Turn left, continue to the barrier in front of you then turn right and follow this barrier to the entrance, there's significant tactile paving across the entrance. There's a barrier along the middle of the platform inside the entrance, move to either side of this. We believe you're near the front of the train.

GO TO END

To Platform 17, DLR (Stratford International Branch) Southbound

Turn left, continue up the slope, into the East Concourse and turn right.

Continue to the barrier in front of you, turn left and follow the barrier to the entrance. There's extensive tactile paving across this entrance. There's a rail, along the platform, inside the entrance, move to either side of this. We believe you're near the rear of the train.

GO TO END

Via Lifts

Routes to the Jubilee Line and DLR (Stratford International Branch) northbound, platforms 13 - 16 are via the West Subway, whilst other routes are via the Middle Subway.

Locate the lift to the Middle Subway, the call button is to your right of the door. Go down to Subway Level and leave via the other door.

To Platforms 3 - 5, Mainline and Central Line Westbound

Turn right, pass the lifts to platforms 9 - 10 and 6 - 8, on your right then take the turning left, just beyond the kiosk.

Continue to the end of the short passage, the call button is on the wall to your left of the door. Go up to platform level and leave via the other door. Platform 3 (Central Line) is to your right, platform 5 (Mainline) to your left, we believe you're near the rear of the train.

GO TO END

To Platforms 6 - 8, Mainline and Central Line Eastbound

Turn right, pass the lift to platforms 9 - 10, on your right then turn right for the lift to platforms 6 - 8.

The call button is on the wall to your right of the door. Go up to platform level and leave via the same door. Platform 6, (Central Line) is to your right, platform 8 (Mainline) to your left, we believe you're beside the rear half of the train.

GO TO END

To Platforms 9 - 10, Anglia Mainline

Turn right, then right again to the lift to platforms 9 - 10.

The call button is to your left of the door. Go up to platform level and leave via the same door. Platform 9, westbound is to your right, platform 10, eastbound to your left. We believe you're beside the front half of westbound, or rear half of eastbound trains.

GO TO END

To Platforms 10A - 11, Stansted Express

Cross the subway, into the passage to the East Subway. Continue to the end of the passage, the steps up to platform 12 are in front of you. Take the turning right then continue, past steps to platform 11 and find the two lifts on your left. The first lift is to platform 11, whilst the second is to platform 10A.

For Platform 10A, the call button is to your left of the door. Go up to platform level, leave via the same door and turn left for platform 10A.

For platform 11, the call button is to your right of the door. Go up to platform level, leave via the same door and turn right onto platform 11.

At the time of our survey, it wasn't clear whether these platforms were being used bi-directionally.

GO TO END

To Platform 12, Stansted Express

There is step-free access to this platform from platform 1. Go past the front of the train, continue to the end of platform 1, down the first section of the ramp. Turn right (180 degrees) down the second half of the ramp then turn left onto platform 12. You're about in the middle of the platform.

At the time of our survey, it wasn't clear whether this platform was being used bi-directionally.

GO TO END

To Platforms 4A and 4B, DLR (Stratford Branch)

Turn right, continue up the slope at the end of the subway into the East Concourse and turn right.

The east lift to the Level 1 Walkway is to your right, with the call button to your left of the door. Go up to Level 1, Walkway, leave via the other door then turn left. Continue, through the normally open doors in front of you, onto the DLR (Stratford Branch) platforms 4. There's tactile paving and a definite slope up before you reach these platforms. There's an irregular barrier along the middle of this island platform, separating platform 4A (to your left) from 4B (to your right).

GO TO END

To Platforms 13 - 15, Jubilee Line

The lift to the West Subway is at the beginning of platform 1, behind the rear of the train. the call button is to your right of the door. Go down to Level -1, Subway, leave via the other door and turn left.

Continue to the lift, in front of you, at the end of the subway. Note, this has an automatic door which opens towards you, the call button is on the wall to your left, about a metre before the door. Go up to Level 0, Concourse and leave via the other door.

For platform 13, move to the right-hand side of the concourse and continue forward onto the platform. Platforms 14 - 15 are an island platform to your left. Note that the rear of the train is beyond the end of the rail (platforms 13 and 15), which is some distance from the concourse.

GO TO END

To Platform 16, DLR (Stratford International Branch) Northbound

The lift to the West Subway is at the beginning of platform 1, behind the rear of the train. the call button is to your right of the door. Go down to Level -1, Subway, leave via the other door and turn left.

Continue to the lift, in front of you, at the end of the subway. Note, this has an automatic door which opens towards you, the call button is on the wall to your left, about a metre before the door. Go up to Level 0, Concourse and leave via the other door.

Turn left, continue to the barrier in front of you then turn right and follow this barrier to the entrance, there's significant tactile paving across the entrance. There's a barrier along the middle of the platform inside the entrance, move to either side of this. We believe you're near the front of the train.

GO TO END

To Platform 17, DLR (Stratford International Branch) Southbound

On reaching the Middle Subway, turn right and continue up the slope at the end of the subway, into the East Concourse and turn right.

Continue to the barrier in front of you, turn left and follow the barrier to the entrance. There's extensive tactile paving across this entrance. There's a rail, along the platform, inside the entrance, move to either side of this. We believe you're near the rear of the train.

GO TO END

From the Westbound Mainline and Central Line, Platforms 3 - 5

The Central Line serves two platforms, platform 3A is adjacent to the Level 1 Walkway, whilst platform 3 shares an island platform with platform 5, Mainline westbound. Note that platform 3 is shorter than platform 5.

The doors of Central Line trains will open on both sides. As you face the front of the train, leave via the left-hand doors for platform 3A, or via the right-hand doors for platform 3.

The doors of mainline trains will open on your left as you face the front of the train.

As you go from the front of mainline trains, you pass the west steps to the West Subway then the lift to the West Subway. The front of Central Line trains is beyond the rail which juts away from the lift.

Continuing from the front of Central Line trains, the first building is the east steps to the West Subway, a set of seats then steps to the Middle Subway. The lift to the Middle Subway is on the far side of the next building.

As you go from the rear of Mainline trains, you may pass the steps to the East Subway. The rear of Central Line trains is beyond the top of these steps. Continuing towards the front of the trains, you pass a small building before you reach the lift to the Middle Subway. The steps to the Middle Subway are on the far side of the stairwell beyond the lift. Beyond a set of seats are the east steps to the West Subway, a barrier across the end of platform 3 leads to the lift to the West Subway, whilst the west steps to the West Subway are on platform 5.

Via Which Route?

  From Platform 3A
Via Steps
ViaLifts

From Platform 3A

This new platform provides shorter routes to the DLR (Stratford Branch), platforms 4A and 4B. There is step-free access to the Level 1 Walkway about in the middle and near the west end of the platform.

For routes to other platforms, we suggest you follow directions in the Find a Platform from an Entrance page, following directions from the Level 1 Entrance.

For the DLR (Stratford Branch), turn into the passage nearest the front of the train, follow this passage which turns left then right onto the Level 1 Walkway then turn right towards the DLR platforms. There's tactile paving and a definite slope up before you reach these platforms. There's an irregular barrier along the middle of this island platform, separating platform 4A (to your left) from 4B (to your right).

GO TO END

The exit to the Level 1 Walkway is about in the middle of the train, leave the platform, following the passage which turns right, up the slope then turn left into the Level 1 Walkway.Follow our directions from the Level 1 Entrance.

Via Steps

The steps to the Middle Subway go down towards the rear of the train. You go down two flights of steps into the subway.

To Platforms 1 - 2, London Overground

Turn left, follow the right-hand side, past steps to platforms 6 - 8, 9 - 10, then the passages to platforms 10A - 12 and the East Subway then take the turning right for the steps to platforms 1 - 2.

You go up three flights of steps onto the island platform, we believe you're about in the middle of the train.

GO TO END

To Platforms 6 - 8, Mainline and Central Line Eastbound

Turn left then take the first turning right for the steps to platforms 6 - 8.

You go up three flights of steps to platform level. Platform 6 (Central Line) is to your right, platform 8 (Mainline) to your left, we believe you're about in the middle of the train.

GO TO END

To Platforms 9 - 10, Anglia Mainline

Turn left then pass the steps to platforms 6 - 8 then take the next turning right for the steps to platforms 9 - 10.

You go up two flights of steps to platform level. Platform 9, westbound is to you right, platform 10, eastbound to your left. We believe you're about in the middle of the train.

GO TO END

To Platforms 10A - 11, Stansted Express

Turn left, pass the steps to platforms 6 - 8 and 9 - 10 then take the turning right into the passage to platforms 10A - 12.

Go into the passage which turns right. Take the second turning left and go up four flights of steps to platform level. You're at the beginning of platform 11, move right, avoiding a girder and other obstacles, onto platform 10A. At the time of our survey, it wasn't clear whether these platforms were used bi-directionally.

GO TO END

To Platform 12, Stansted Express

Turn left, pass the steps to platforms 6 - 8 and 9 - 10 then take the turning right into the passage to platforms 10A - 12.

Continue into the passage, the steps to platform 12 are in front of you. Go up four flights of steps to platform level. You're at the west end of the platform. At the time of our survey it wasn't clear whether this platform was being operated bi-directionally.

GO TO END

To Platforms 4A and 4B, DLR (Stratford Branch)

Turn right, continue up the slope into the East Concourse and turn right. Pass the lift then turn right for the steps to the Level 1 Walkway. We understand you're supposed to keep left, go up two flights of steps.

On reaching the walkway, turn left and continue, through the normally open doors in front of you, onto the DLR (Stratford Branch) platforms 4. There's tactile paving and a definite slope up before you reach these platforms. There's an irregular barrier along the middle of this island platform, separating platform 4A (to your left) from 4B (to your right).

GO TO END

To Platforms 13 - 15, Jubilee Line

There are two sets of steps to the West Subway. The west steps are on platform 5, whilst the east steps are in the middle of the island platform, near the front of Central Line trains. The east steps go down towards the front of the train, whilst the west steps go down towards the rear. In either case, you go down three flights of steps into the subway. From here, you turn right, from the west steps, or left from the east and continue, up a flight of steps, into the West Concourse.

For platform 13, move to the right-hand side of the concourse and continue forward onto the platform. Platforms 14 - 15 are an island platform to your left. Note that the rear of the train is beyond the end of the rail (platforms 13 and 15), which is some distance from the concourse.

GO TO END

To Platform 16, DLR (Stratford International Branch) Northbound

There are two sets of steps to the West Subway. The west steps are on platform 5, whilst the east steps are in the middle of the island platform, near the front of Central Line trains. The east steps go down towards the front of the train, whilst the west steps go down towards the rear. In either case, you go down three flights of steps into the subway. From here, you turn right, from the west steps, or left from the east and continue, up a flight of steps, into the West Concourse.

Turn left, continue to the barrier in front of you then turn right and follow this barrier to the entrance, there's significant tactile paving across the entrance. There's a barrier along the middle of the platform inside the entrance, move to either side of this. We believe you're near the front of the train.

GO TO END

To Platform 17, DLR (Stratford International Branch) Southbound

Turn right, continue up the slope into the East Concourse and turn right.

Continue to the barrier in front of you, turn left and follow the barrier to the entrance. There's extensive tactile paving across this entrance. There's a rail, along the platform, inside the entrance, move to either side of this. We believe you're near the rear of the train.

GO TO END

Via Lifts

Routes to the Jubilee Line and DLR (Stratford International Branch) northbound, platforms 13 - 16 are via the West Subway, whilst other routes are via the Middle Subway.

Locate the lift to the Middle Subway, the call button is to your left of the door. Go down to Subway Level and leave via the other door, then continue along a short passage, into the subway.

To Platforms 1 - 2, London Overground

Turn right and follow the left-hand side past the lifts to platforms 6 - 8 and 9 - 10, then turn left for the lift to platforms 1 - 2.

The call button is to your right of the door. Go up to platform level and leave via the other door. Platform 1 is to your right, platform 2 to your left, we believe you're beside the front half of the train.

GO TO END

To Platforms 6 - 8, Mainline and Central Line Eastbound

Turn right and locate the first lift on your left.

The call button is on the wall to your right of the door. Go up to platform level and leave via the same door. Platform 6, (Central Line) is to your right, platform 8 (Mainline) to your left, we believe you're beside the rear half of the train.

GO TO END

To Platforms 9 - 10, Anglia Mainline

Turn right then locate the second lift on your left.

The call button is to your left of the door. Go up to platform level and leave via the same door. Platform 9, westbound is to your right, platform 10, eastbound to your left. We believe you're beside the front half of westbound, or rear half of eastbound trains.

GO TO END

To Platforms 10A - 11, Stansted Express

Turn right, pass steps to platforms 6 - 8, 9 - 10 and the passage to platforms 10A - 12 then take the turning right towards the East Subway.

Continue to the end of the passage, the steps up to platform 12 are in front of you. Take the turning right then continue, past steps to platform 11 and find the two lifts on your left. The first lift is to platform 11, whilst the second is to platform 10A.

For Platform 10A, the call button is to your left of the door. Go up to platform level, leave via the same door and turn left for platform 10A.

For platform 11, the call button is to your right of the door. Go up to platform level, leave via the same door and turn right onto platform 11.

At the time of our survey, it wasn't clear whether these platforms were being used bi-directionally.

GO TO END

To Platform 12, Stansted Express

There is step-free access to this platform from platform 1. Turn right and locate the third lift on your left.

The call button is to your right of the door. Go up to platform level, leave via the other door then turn right (180 degrees) onto platform 1. Continue to the end of platform 1, down the first section of the ramp. Turn right (180 degrees) down the second half of the ramp then turn left onto platform 12. You're about in the middle of the platform.

At the time of our survey, it wasn't clear whether this platform was being used bi-directionally.

GO TO END

To Platforms 4A and 4B, DLR (Stratford Branch)

If you arrive on the Central Line, we suggest you get out onto platform 3A and follow directions from there.

Turn left, continue up the slope into the East Concourse, turn right then right again to the lift to the Level 1 Walkway. The call button is to your left of the door, go up to Level 1, Walkway leave via the other door then turn left.

Continue, through the normally open doors in front of you, onto the DLR (Stratford Branch) platforms 4. There's tactile paving and a definite slope up before you reach these platforms. There's an irregular barrier along the middle of this island platform, separating platform 4A (to your left) from 4B (to your right).

GO TO END

To Platforms 13 - 15, Jubilee Line

The lift to the West Subway is just beyond the front of Central Line trains, follow the barrier to your right then forward, from the end of platform 3. The call button is to your right of the door, go down to Level -1, Subway and leave via the same door.

Cross the subway, turn right and continue to the lift to the West Concourse, in front of you. Note that this has an automatic door which opens towards you. The call button is on the wall to your left, about a metre before the door. Go up to Level 0, Concourse and leave via the other door, into the West Concourse.

For platform 13, move to the right-hand side of the concourse and continue forward onto the platform. Platforms 14 - 15 are an island platform to your left. Note that the rear of the train is beyond the end of the rail (platforms 13 and 15), which is some distance from the concourse.

GO TO END

To Platform 16, DLR (Stratford International Branch) Northbound

The lift to the West Subway is just beyond the front of Central Line trains, follow the barrier to your right then forward, from the end of platform 3. The call button is to your right of the door, go down to Level -1, Subway and leave via the same door.

Cross the subway, turn right and continue to the lift to the West Concourse, in front of you. Note that this has an automatic door which opens towards you. The call button is on the wall to your left, about a metre before the door. Go up to Level 0, Concourse and leave via the other door, into the West Concourse.

Turn left, continue to the barrier in front of you then turn right and follow this barrier to the entrance, there's significant tactile paving across the entrance. There's a barrier along the middle of the platform inside the entrance, move to either side of this. We believe you're near the front of the train.

GO TO END

To Platform 17, DLR (Stratford International Branch) Southbound

Turn left and continue up the slope into the East Concourse and turn right. Continue to the barrier in front of you then turn left and follow the barrier to the entrance.

There's extensive tactile paving across this entrance. There's a rail, along the platform, inside the entrance, move to either side of this. We believe you're near the rear of the train.

GO TO END

From the Eastbound Mainline and Central Line, Platforms 6 - 8

Routes to the Jubilee and DLR (Stratford International Branch) platforms 13 - 16 are via the West Subway, whilst routes to other platforms are via the East Subway.

As you face the front of the train, the doors of Central Line trains will open on your left, whilst the doors of Mainline trains will open on your right.

Note that platform 8 is longer than platform 6.

As you go from the rear of Mainline trains, you may pass a building with two rails jutting out beside doors, before you reach the west steps to the West subway. The lift to the West Subway is beyond the building housing the stairwell. The rear of Central Line trains is beyond the rail jutting from the lift building.

The east steps to the West Subway are beyond the next building, whilst the lift to the Middle Subway is on the far side of the building beyond these steps.

The steps to the Middle Subway are on the far side of the building beyond this lift.

As you go from the front of the trains, you pass the steps to the East Subway, a small building then the steps to the Middle Subway. Continue, beyond this stairwell for the lift to the Middle Subway. The east steps to the West Subway are on the near side of the next building. Beyond this, a barrier across the end of platform 6 leads to the lift to the West Subway. The west steps to the West Subway are on platform 8.

Via Which Route?

  Via Steps
ViaLifts

Via Steps

The steps to the Middle Subway go down towards the rear of the train. You go down three flights of steps into the subway.

To Platforms 1 - 2, London Overground

Turn right, pass the steps to platforms 9 - 10, the passages to platforms 10A - 12 and the East Subway then take the turning right for the steps to platforms 1 - 2.

You go up three flights of steps onto the island platform, we believe you're about in the middle of the train.

GO TO END

To Platforms 3 - 5, Mainline and Central Line Westbound

Cross the subway, turn left then take the turning right for the steps to platforms 3 - 5.

You go up two flights of steps to platform level. Platform 3 (Central Line) is to your left, whilst platform 5, (Mainline) is to your right, we believe you're beside the front half of the train.

GO TO END

To Platforms 9 - 10, Anglia Mainline

Turn right and take the first turning right for the steps to platforms 9 - 10.

You go up two flights of steps to platform level. Platform 9, westbound is to you right, platform 10, eastbound to your left. We believe you're about in the middle of the train.

GO TO END

To Platforms 10A - 11, Stansted Express

Turn right then take the second turning right, into the passage to platforms 10A - 12.

Go into the passage which turns right. Take the second turning left and go up four flights of steps to platform level. You're at the beginning of platform 11, move right, avoiding a girder and other obstacles, onto platform 10A. At the time of our survey, it wasn't clear whether these platforms were used bi-directionally.

GO TO END

To Platform 12, Stansted Express

Turn right and take the second turning right, into the passage to platforms 10A - 12.

Continue into the passage, the steps to platform 12 are in front of you. Go up four flights of steps to platform level. You're at the west end of the platform. At the time of our survey it wasn't clear whether this platform was being operated bi-directionally.

GO TO END

To Platforms 4A and 4B, DLR (Stratford Branch)

Turn left and continue, up the slope into the East Concourse then turn right. Pass the lift then turn right for the steps to the Level 1 Walkway, we understand you're supposed to keep left. Go up two flights of steps to the Walkway.

On reaching the walkway, turn left and continue, through the normally open doors in front of you, onto the DLR (Stratford Branch) platforms 4. There's tactile paving and a definite slope up before you reach these platforms. There's an irregular barrier along the middle of this island platform, separating platform 4A (to your left) from 4B (to your right).

GO TO END

To Platforms 13 - 15, Jubilee Line

There are two sets of steps to the West Subway. The west steps are on platform 8, before the beginning of platform 6, whilst the east steps are near the rear of Central Line Trains. The west steps go down towards the front of the trains, whilst the east steps go down towards the rear. In either case, you go down three flights of steps into the subway. Turn right from the west steps, or left from the east. Continue, up a flight of steps into the West Concourse.

For platform 13, move to the right-hand side of the concourse and continue forward onto the platform. Platforms 14 - 15 are an island platform to your left. Note that the rear of the train is beyond the end of the rail (platforms 13 and 15), which is some distance from the concourse.

GO TO END

To Platform 16, DLR (Stratford International Branch) Northbound

There are two sets of steps to the West Subway. The west steps are on platform 8, before the beginning of platform 6, whilst the east steps are near the rear of Central Line Trains. The west steps go down towards the front of the trains, whilst the east steps go down towards the rear. In either case, you go down three flights of steps into the subway. Turn right from the west steps, or left from the east. Continue, up a flight of steps into the West Concourse.

Turn left, continue to the barrier in front of you then turn right and follow this barrier to the entrance, there's significant tactile paving across the entrance. There's a barrier along the middle of the platform inside the entrance, move to either side of this. We believe you're near the front of the train.

GO TO END

To Platform 17, DLR (Stratford International Branch) Southbound

Turn left and continue up the slope into the East Concourse and turn right. Continue to the barrier in front of you, turn left and follow the barrier to the entrance.

There's extensive tactile paving across this entrance. There's a rail, along the platform, inside the entrance, move to either side of this. We believe you're near the rear of the train.

GO TO END

Via Lifts

Locate the lift to the Middle Subway, the call button is to your right of the door. Go down to Subway Level and leave via the same door.

To Platforms 1 - 2, London Overground

Turn left and locate the second lift on your left.

The call button is to your right of the door. Go up to platform level and leave via the other door. Platform 1 is to your right, platform 2 to your left, we believe you're beside the front half of the train.

GO TO END

To Platforms 3 - 5, Mainline and Central Line Westbound

Cross the subway, turn right then take the turning left, beyond the kiosk into the passage to the lift to platforms 3 - 5.

Continue to the end of the short passage, the call button is on the wall to your left of the door. Go up to platform level and leave via the other door. Platform 3 (Central Line) is to your right, platform 5 (Mainline) to your left, we believe you're near the rear of the train.

GO TO END

To Platforms 9 - 10, Anglia Mainline

Turn left and locate the first lift on your left.

The call button is to your left of the door. Go up to platform level and leave via the same door. Platform 9, westbound is to your right, platform 10, eastbound to your left. We believe you're beside the front half of westbound, or rear half of eastbound trains.

GO TO END

To Platforms 10A - 11, Stansted Express

Turn left, pass the steps to platforms 9 - 10 and the passage to platforms 10A - 12 then take the next turning right into the passage to the East Subway.

Continue to the end of the passage, the steps up to platform 12 are in front of you. Take the turning right then continue, past steps to platform 11 and find the two lifts on your left. The first lift is to platform 11, whilst the second is to platform 10A.

For Platform 10A, the call button is to your left of the door. Go up to platform level, leave via the same door and turn left for platform 10A.

For platform 11, the call button is to your right of the door. Go up to platform level, leave via the same door and turn right onto platform 11.

At the time of our survey, it wasn't clear whether these platforms were being used bi-directionally.

GO TO END

To Platform 12, Stansted Express

Turn left and locate the second lift on your left, to platforms 1 - 2.

The call button is to your right of the door. Go up to platform level, leave via the other door then turn right (180 degrees) onto platform 1. Continue to the end of platform 1, down the first section of the ramp. Turn right (180 degrees) down the second half of the ramp then turn left onto platform 12. You're about in the middle of the platform.

At the time of our survey, it wasn't clear whether this platform was being used bi-directionally.

GO TO END

To Platforms 4A and 4B, DLR (Stratford Branch)

Turn right, continue up the slope into the East Concourse. Turn right then turn right again for the lift to the Level 1 Walkway. The call button is to your left of the door, go up to Level 1, Walkway and leave via the other door.

On reaching the walkway, turn left and continue, through the normally open doors in front of you, onto the DLR (Stratford Branch) platforms 4. There's tactile paving and a definite slope up before you reach these platforms. There's an irregular barrier along the middle of this island platform, separating platform 4A (to your left) from 4B (to your right).

GO TO END

To Platforms 13 - 15, Jubilee Line

The lift to the West Subway is beyond the rear of Central Line trains, follow the barrier across the beginning of platform 6 to your right then forward for the lift.

The call button is to your right of the door, go down to Level -1, Subway, leave via the same door then turn right.

Cross the subway and continue to the lift to the West Concourse, in front of you. Note that this has an automatic door which opens towards you. The call button is on the wall to your left about a metre before the lift. Go up to Level 0, Concourse and leave via the other door into the West Concourse.

For platform 13, move to the right-hand side of the concourse and continue forward onto the platform. Platforms 14 - 15 are an island platform to your left. Note that the rear of the train is beyond the end of the rail (platforms 13 and 15), which is some distance from the concourse.

GO TO END

To Platform 16, DLR (Stratford International Branch) Northbound

The lift to the West Subway is beyond the rear of Central Line trains, follow the barrier across the beginning of platform 6 to your right then forward for the lift.

The call button is to your right of the door, go down to Level -1, Subway, leave via the same door then turn right.

Cross the subway and continue to the lift to the West Concourse, in front of you. Note that this has an automatic door which opens towards you. The call button is on the wall to your left about a metre before the lift. Go up to Level 0, Concourse and leave via the other door into the West Concourse.

Turn left, continue to the barrier in front of you then turn right and follow this barrier to the entrance, there's significant tactile paving across the entrance. There's a barrier along the middle of the platform inside the entrance, move to either side of this. We believe you're near the front of the train.

GO TO END

To Platform 17, DLR (Stratford International Branch) Southbound

Turn right, continue up the slope into the East Concourse and turn right. Continue to the barrier in front of you, turn left and follow the barrier to the entrance.

There's extensive tactile paving across this entrance. There's a rail, along the platform, inside the entrance, move to either side of this. We believe you're near the rear of the train.

GO TO END

From the Anglia Mainline, Platforms 9 - 10

Routes to the Jubilee Line and DLR (Stratford International Branch) platforms 13 - 16 are via the West Subway, whilst other routes are via the East Subway.

The doors will open on your right as you face the front of the train.

Note that platform 9 is longer than platform 10. As you go from the front of westbound (rear of eastbound) trains, you pass the lift to the West Subway. The next building is the stairwell for steps to the West Subway. The lift to the Middle Subway is on the far side of the next building, whilst the steps to the Middle Subway are on the far side of the building beyond this lift.

As you go from the rear of westbound (front of eastbound) trains, you may pass two shelters before you reach the east steps to the East Subway. The west steps to this subway are on the far side of this building. Beyond these steps, you pass a shelter before you reach the steps to the Middle Subway. The lift to the Middle Subway is on the near side of the building beyond this stairwell. As you continue beyond the lift building, the steps to the West Subway are in front of you, whilst the lift to the West Subway is on the near side of the building beyond this stairwell.

Via Which Route?

  Via Steps
ViaLifts

Via Steps

The steps to the Middle Subway go down towards the rear of eastbound (front of westbound) trains. You go down two flights of steps into the subway.

To Platforms 1 - 2, London Overground

Turn righht, pass the passage to platforms 10A - 12 and the passage to the East Subway then take the turning right to the steps to platforms 1 - 2.

You go up three flights of steps onto the island platform, we believe you're about in the middle of the train.

GO TO END

To Platforms 3 - 5, Mainline and Central Line Westbound

Cross the subway, turn left, pass the lift to platforms 6 - 8 then take the turning right for the steps to platforms 3 - 5.

You go up two flights of steps to platform level. Platform 3 (Central Line) is to your left, whilst platform 5, (Mainline) is to your right, we believe you're beside the front half of the train.

GO TO END

To Platforms 6 - 8, Mainline and Central Line Eastbound

Turn left then take the first turning left for the steps to platforms 6 - 8.

You go up three flights of steps to platform level. Platform 6 (Central Line) is to your right, platform 8 (Mainline) to your left, we believe you're about in the middle of the train.

GO TO END

To Platforms 10A - 11, Stansted Express

Turn right then take the first turning right into the passage to platforms 10A - 12.

Go into the passage which turns right. Take the second turning left and go up four flights of steps to platform level. You're at the beginning of platform 11, move right, avoiding a girder and other obstacles, onto platform 10A. At the time of our survey, it wasn't clear whether these platforms were used bi-directionally.

GO TO END

To Platform 12, Stansted Express

Turn right then take the first turning right into the passage to platforms 10A - 12.

Continue into the passage, the steps to platform 12 are in front of you. Go up four flights of steps to platform level. You're at the west end of the platform. At the time of our survey it wasn't clear whether this platform was being operated bi-directionally.

GO TO END

To Platforms 4A and 4B, DLR (Stratford Branch)

Turn left, continue up the slope into the East Concourse then turn right. Continue past the lift then turn right for the steps. We understand you're supposed to keep left. Go up two flights of steps to the Level 1 Walkway.

On reaching the walkway, turn left and continue, through the normally open doors in front of you, onto the DLR (Stratford Branch) platforms 4. There's tactile paving and a definite slope up before you reach these platforms. There's an irregular barrier along the middle of this island platform, separating platform 4A (to your left) from 4B (to your right).

GO TO END

To Platforms 13 - 15, Jubilee Line

The steps to the West Subway are near the front of westbound, or rear of eastbound trains. You go down three flights of steps, away from the front of eastbound trains, into the West Subway. Turn left and continue up a flight of steps into the West Concourse.

For platform 13, move to the right-hand side of the concourse and continue forward onto the platform. Platforms 14 - 15 are an island platform to your left. Note that the rear of the train is beyond the end of the rail (platforms 13 and 15), which is some distance from the concourse.

GO TO END

To Platform 16, DLR (Stratford International Branch) Northbound

The steps to the West Subway are near the front of westbound, or rear of eastbound trains. You go down three flights of steps, away from the front of eastbound trains, into the West Subway. Turn left and continue up a flight of steps into the West Concourse.

Turn left, continue to the barrier in front of you then turn right and follow this barrier to the entrance, there's significant tactile paving across the entrance. There's a barrier along the middle of the platform inside the entrance, move to either side of this. We believe you're near the front of the train.

GO TO END

To Platform 17, DLR (Stratford International Branch) Southbound

Turn left, continue up the slope into the East Concourse then turn right. Continue to the barrier in front of you, turn left and follow the barrier to the entrance.

There's extensive tactile paving across this entrance. There's a rail, along the platform, inside the entrance, move to either side of this. We believe you're near the rear of the train.

GO TO END

Via Lifts

Locate the lift to the Middle Subway, the call button is to your left of the door. Go down to Subway Level and leave via the same door.

To Platforms 1 - 2, London Overground

Turn left and locate the first lift on your left.

The call button is to your right of the door. Go up to platform level and leave via the other door. Platform 1 is to your right, platform 2 to your left, we believe you're beside the front half of the train.

GO TO END

To Platforms 3 - 5, Mainline and Central Line Westbound

Turn right, pass the lift to platforms 6 - 8 then take the turning left, beyond the kiosk, into the passage to the lift to platforms 3 - 5.

Continue to the end of the short passage, the call button is on the wall to your left of the door. Go up to platform level and leave via the other door. Platform 3 (Central Line) is to your right, platform 5 (Mainline) to your left, we believe you're near the rear of the train.

GO TO END

To Platforms 6 - 8, Mainline and Central Line Eastbound

Turn right and locate the first lift on your right.

The call button is on the wall to your right of the door. Go up to platform level and leave via the same door. Platform 6, (Central Line) is to your right, platform 8 (Mainline) to your left, we believe you're beside the rear half of the train.

GO TO END

To Platforms 10A - 11, Stansted Express

Cross the subway, turn left, pass the passage to platforms 10A - 12 then take the turning right into the passage to the East Subway.

continue to the end of the passage, the steps up to platform 12 are in front of you. Take the turning right then continue, past steps to platform 11 and find the two lifts on your left. The first lift is to platform 11, whilst the second is to platform 10A.

For Platform 10A, the call button is to your left of the door. Go up to platform level, leave via the same door and turn left for platform 10A.

For platform 11, the call button is to your right of the door. Go up to platform level, leave via the same door and turn right onto platform 11.

At the time of our survey, it wasn't clear whether these platforms were being used bi-directionally.

GO TO END

To Platform 12, Stansted Express

Turn left and locate the first lift on your left.

The call button is to your right of the door. Go up to platform level, leave via the other door then turn right (180 degrees) onto platform 1. Continue to the end of platform 1, down the first section of the ramp. Turn right (180 degrees) down the second half of the ramp then turn left onto platform 12. You're about in the middle of the platform.

At the time of our survey, it wasn't clear whether this platform was being used bi-directionally.

GO TO END

To Platforms 4A and 4B, DLR (Stratford Branch)

Turn right, continue up the slope into the East Concourse then turn right and right again for the lift to the Level 1 Walkway. The call button is to your left of the door, go up to Level 1, Walkway and leave via the other door.

On reaching the walkway, turn left and continue, through the normally open doors in front of you, onto the DLR (Stratford Branch) platforms 4. There's tactile paving and a definite slope up before you reach these platforms. There's an irregular barrier along the middle of this island platform, separating platform 4A (to your left) from 4B (to your right).

GO TO END

To Platforms 13 - 15, Jubilee Line

The lift to the West Subway is at the beginning of the platform, near the front of westbound or rear of eastbound trains. The call button is to your right of the door. Go down to Level -1, Subway, leave via the same door then turn right. Follow the left-hand side to the lift to the West Concourse, in front of you. Note that this lift has an automatic door which opens toward you. The call button is on the wall to your left, about a metre before the lift. Go up to Level 0, Concourse and leave via the other door into the West Concourse.

For platform 13, move to the right-hand side of the concourse and continue forward onto the platform. Platforms 14 - 15 are an island platform to your left. Note that the rear of the train is beyond the end of the rail (platforms 13 and 15), which is some distance from the concourse.

GO TO END

To Platform 16, DLR (Stratford International Branch) Northbound

The lift to the West Subway is at the beginning of the platform, near the front of westbound or rear of eastbound trains. The call button is to your right of the door. Go down to Level -1, Subway, leave via the same door then turn right. Follow the left-hand side to the lift to the West Concourse, in front of you. Note that this lift has an automatic door which opens toward you. The call button is on the wall to your left, about a metre before the lift. Go up to Level 0, Concourse and leave via the other door into the West Concourse.

Turn left, continue to the barrier in front of you then turn right and follow this barrier to the entrance, there's significant tactile paving across the entrance. There's a barrier along the middle of the platform inside the entrance, move to either side of this. We believe you're near the front of the train.

GO TO END

To Platform 17, DLR (Stratford International Branch) Southbound

Turn right, continue up the slope into the East Concourse and turn right. Continue to the barrier in front of you, turn left and follow the barrier to the entrance.

There's extensive tactile paving across this entrance. There's a rail, along the platform, inside the entrance, move to either side of this. We believe you're near the rear of the train.

GO TO END

From the Stansted Express, Platforms 10A - 11

All stairs routes are via the Middle Subway, whilst lift routes are via the East And Middle Subways.

In addition, routes to the DLR (Stratford Branch) platforms 4A and 4B are via the Level 1 Walkway, whilst routes to the Jubilee Line and DLR (Stratford International Branch) southbound Platforms 13 - 16 are via the Level 1 Walkway and West Concourse.

At the time of our survey, it wasn't clear whether these platforms were being used bi-directionally. For the purpose of these instructions, we'll consider the steps to the Middle Subway as being near the front of westbound (rear of eastbound) trains. As you move away from these steps, you cross a wide, open space with a wall across, between platform 10A to your right and platform 11 to your left. The lifts, near either end of this wall go down into the East Subway. For information, there are steps into the East Subway, beyond the lift on each platform.

Via Which Route?

  Via Steps
ViaLifts

Via Steps

The steps to the Middle Subway go down from the front of westbound (rear of eastbound) trains. You go down four flights of steps into the passage. Turn right and follow the passage, which turns left, then continue into the Middle Subway.

To Platforms 1 - 2, London Overground

Turn right, pass the first entrance to the passage to the east subway, on your right then turn right to the steps to platforms 1 - 2.

You go up three flights of steps onto the island platform, we believe you're about in the middle of the train.

GO TO END

To Platforms 3 - 5, Mainline and Central Line Westbound

Cross the subway, turn left, pass the lifts to platforms 9 - 10 then 6 - 8 on your right then take the turning right for the steps to platforms 3 - 5.

You go up two flights of steps to platform level. Platform 3 (Central Line) is to your left, whilst platform 5, (Mainline) is to your right, we believe you're beside the front half of the train.

GO TO END

To Platforms 6 - 8, Mainline and Central Line Eastbound

Turn left and take the second turning left to the steps to platforms 6 - 8.

You go up three flights of steps to platform level. Platform 6 (Central Line) is to your right, platform 8 (Mainline) to your left, we believe you're about in the middle of the train.

GO TO END

To Platforms 9 - 10, Anglia Mainline

Turn left and take the first turning left to platforms 9 - 10.

You go up two flights of steps to platform level. Platform 9, westbound is to you right, platform 10, eastbound to your left. We believe you're about in the middle of the train.

GO TO END

To Platform 12, Stansted Express

Turn right at the foot of the steps from platforms 10A - 11 and take the turning right for the steps to platform 12.

Go up four flights of steps to platform level. You're at the west end of the platform. At the time of our survey it wasn't clear whether this platform was being operated bi-directionally.

GO TO END

To Platforms 4A and 4B, DLR (Stratford Branch)

Turn left, continue up the slope into the East Concourse and turn right. Continue past the lift then turn right for the steps. We understand you're supposed to keep left. Go up two flights of steps to the Level 1 Walkway.

On reaching the walkway, turn left and continue, through the normally open doors in front of you, onto the DLR (Stratford Branch) platforms 4. There's tactile paving and a definite slope up before you reach these platforms. There's an irregular barrier along the middle of this island platform, separating platform 4A (to your left) from 4B (to your right).

GO TO END

To Platforms 13 - 15, Jubilee Line

Turn left, continue up the slope into the East Concourse and turn right. Continue past the lift then turn right for the steps. We understand you're supposed to keep left. Go up two flights of steps to the Level 1 Walkway.

On reaching the walkway, turn left and continue, over tracks 16 and 17. There's a help point, about in the middle of the bridge, on your left. Beyond this are the east lift, escalator (up only), steps then the west lift to the West Concourse. You go down two flights of steps into the West Concourse, we understand you're supposed to keep left.

For platform 13, move to the right-hand side of the concourse and continue forward onto the platform. Platforms 14 - 15 are an island platform to your left. Note that the rear of the train is beyond the end of the rail (platforms 13 and 15), which is some distance from the concourse.

GO TO END

To Platform 16, DLR (Stratford International Branch) Northbound

Turn left, continue up the slope into the East Concourse and turn right. Continue past the lift then turn right for the steps. We understand you're supposed to keep left. Go up two flights of steps to the Level 1 Walkway.

On reaching the walkway, turn left and continue, over tracks 16 and 17. There's a help point, about in the middle of the bridge, on your left. Beyond this are the east lift, escalator (up only), steps then the west lift to the West Concourse. You go down two flights of steps into the West Concourse, we understand you're supposed to keep left.

Turn left, continue to the barrier in front of you then turn right and follow this barrier to the entrance, there's significant tactile paving across the entrance. There's a barrier along the middle of the platform inside the entrance, move to either side of this. We believe you're near the front of the train.

GO TO END

To Platform 17, DLR (Stratford International Branch) Southbound

Turn left, continue up the slope into the East Concourse then turn right. Continue to the barrier in front of you, turn left and follow the barrier to the entrance.

There's extensive tactile paving across this entrance. There's a rail, along the platform, inside the entrance, move to either side of this. We believe you're near the rear of the train.

GO TO END

Via Lifts

As you face the wall across the island platform, the lift from platform 10A is near the right-hand end with the call button to your left of the door. The lift from platform 11 is near the left-hand end, with the call button to your right of the door.

Go down to Subway Level and leave via the same door, into the East Subway.

Turn right then take the turning left and continue along the passage, into the Middle Subway. Note that the foot of the steps from platforms 1 - 2 is in the middle of this passage at the far end, we suggest you keep left.

To Platforms 1 - 2, London Overground

Cross the subway, turn right and locate the lift to platforms 1 - 2 on your left.

The call button is to your right of the door. Go up to platform level and leave via the other door. Platform 1 is to your right, platform 2 to your left, we believe you're beside the front half of the train.

GO TO END

To Platforms 3 - 5, Mainline and Central Line Westbound

Turn left, pass the passage to platforms 10A - 12, then the steps to platforms 9 - 10 and 6 - 8 then take the turning left, just beyond the kiosk into the passage to the lift to platforms 3 - 5.

Continue to the end of the short passage, the call button is on the wall to your left of the door. Go up to platform level and leave via the other door. Platform 3 (Central Line) is to your right, platform 5 (Mainline) to your left, we believe you're near the rear of the train.

GO TO END

To Platforms 6 - 8, Mainline and Central Line Eastbound

Cross the subway, turn left then pass the lift to platforms 9 - 10 and locate the lift to platforms 6 - 8, on your right.

The call button is on the wall to your right of the door. Go up to platform level and leave via the same door. Platform 6, (Central Line) is to your right, platform 8 (Mainline) to your left, we believe you're beside the rear half of the train.

GO TO END

To Platforms 9 - 10, Anglia Mainline

Cross the subway, turn left and locate the lift to platforms 9 - 10 on your right.

The call button is to your left of the door. Go up to platform level and leave via the same door. Platform 9, westbound is to your right, platform 10, eastbound to your left. We believe you're beside the front half of westbound, or rear half of eastbound trains.

GO TO END

To Platform 12, Stansted Express

Cross the subway, turn right and locate the lift to platforms 1 - 2 on your left.

The call button is to your right of the door. Go up to platform level, leave via the other door then turn right (180 degrees) onto platform 1. Continue to the end of platform 1, down the first section of the ramp. Turn right (180 degrees) down the second half of the ramp then turn left onto platform 12. You're about in the middle of the platform.

At the time of our survey, it wasn't clear whether this platform was being used bi-directionally.

GO TO END

To Platforms 4A and 4B, DLR (Stratford Branch)

Turn left, continue up the slope into the East Concourse, turn right then right again for the east lift to the Level 1 Walkway. the call button is to your left of the door, go up to Level 1, Walkway and leave via the other door.

On reaching the walkway, turn left and continue, through the normally open doors in front of you, onto the DLR (Stratford Branch) platforms 4. There's tactile paving and a definite slope up before you reach these platforms. There's an irregular barrier along the middle of this island platform, separating platform 4A (to your left) from 4B (to your right).

GO TO END

To Platforms 13 - 15, Jubilee Line

Turn left, continue up the slope into the East Concourse, turn right then right again for the east lift to the Level 1 Walkway. the call button is to your left of the door, go up to Level 1, Walkway and leave via the other door.

On reaching the walkway, turn left and continue, over tracks 16 and 17. There's a help point, about in the middle of the bridge, on your left. Beyond this are the east lift, escalator (up only), steps then the west lift to the West Concourse. If you use either lift, go down to Level 0, concourse then leave via the other door. Otherwise, go down two flights of steps into the concourse, we understand you're supposed to keep left.

For platform 13, move to the right-hand side of the concourse and continue forward onto the platform. Platforms 14 - 15 are an island platform to your left. Note that the rear of the train is beyond the end of the rail (platforms 13 and 15), which is some distance from the concourse.

GO TO END

To Platform 16, DLR (Stratford International Branch) Northbound

Turn left, continue up the slope into the East Concourse, turn right then right again for the east lift to the Level 1 Walkway. the call button is to your left of the door, go up to Level 1, Walkway and leave via the other door.

On reaching the walkway, turn left and continue, over tracks 16 and 17. There's a help point, about in the middle of the bridge, on your left. Beyond this are the east lift, escalator (up only), steps then the west lift to the West Concourse. If you use either lift, go down to Level 0, concourse then leave via the other door. Otherwise, go down two flights of steps into the concourse, we understand you're supposed to keep left.

Turn left, continue to the barrier in front of you then turn right and follow this barrier to the entrance, there's significant tactile paving across the entrance. There's a barrier along the middle of the platform inside the entrance, move to either side of this. We believe you're near the front of the train.

GO TO END

To Platform 17, DLR (Stratford International Branch) Southbound

Turn left, continue up the slope into the East Concourse and turn right. Continue to the barrier in front of you, turn left and follow the barrier to the entrance.

There's extensive tactile paving across this entrance. There's a rail, along the platform, inside the entrance, move to either side of this. We believe you're near the rear of the train.

GO TO END

From the Stansted Express, Platform 12

All stairs routes are from the middle Subway, as per platforms 10A - 11 above, whilst lift access is via platform 1.

At the time of our survey, it wasn't clear whether this platform was being used bi-directionally. For the sake of these directions, we'll assume the platform serves eastbound trains, towards Stansted Airport, in which case, the doors will open on your left as you face the front of the train.

As you go from the rear of the train, you leave the steps to the Middle Subway behind you. The next major feature is the stairwell around the steps to the East Subway, followed by the steps then ramp onto platform 1.

As you go from the front of the train, you pass a series of posts along the middle of the platform before you reach a building, beyond which is the foot of the ramp to platform 1. The steps to platform 1 are beyond this, followed by the steps to the East Subway. The steps to the Middle Subway are some distance beyond this stairwell.

Via Which Route?

  Via Steps
ViaLifts

Via Steps

The steps to the Middle Subway go down from the rear of the train. You go down four flights of steps into the passage. follow the right-hand side of this passage into the Middle Subway.

The steps to the East Subway go down towards the rear of the train, you go down three flights of steps then continue forward, along the passage, into the Middle Subway.

Follow the directions from platforms 10A and 11, in the Middle Subway.

Via Lifts

Locate the foot of the ramp to platform 1. You go up the first slope, turn left (180 degrees) then go up the second slope onto the platform. Continue to the far end of the platform and locate the lift to the Middle Subway, the call button is to your right of the door. Go down to Subway Level and leave via the other door.

Follow the directions from platforms 1 and 2 in the Middle Subway.

From the DLR (Stratford Branch), Platforms 4A and 4B

There's step-free access to the Central Line westbound, platform 3A. Routes to the London Overground, Mainline and Central Line platforms 1 - 12 are via the East Concourse and East Subway. Routes to the Jubilee Line and DLR (Stratford International Branch) northbound platforms 13 - 16 are via the West Concourse, whilst the route to the DLR (Stratford International Branch) platform 17 is via the East Concourse.

Trains terminate here. As you face the front of the train, the doors will open on your left, if you arrive on platform 4A (right on 4B). Continue, beyond the front of the train, down the slope, onto the Level 1 Walkway.

Via Which Route?

  To the Central Line Westbound, Platform 3A
To Other Platforms

To the Central Line Westbound, Platform 3A

Follow the left-hand side of the walkway then take the first turning left. The passage turns left, continue down the slope then turn right onto the platform. We believe you're near the front of the train.

GO TO END

To Other Platforms

As you follow the right-hand side of the walkway, you pass the lifts, steps and escalator to the West Concourse before you cross tracks 16 and 17. You then pass the west lift to the East Concourse, followed by the escalator (up only), then the steps and the east lift.

To the London Overground, Mainline and Central Line, Platforms 1 - 12.

The west lift has the call button on a short post to your left of the door, whilst the east lift has the call button to your left of the door. In either case, go down to Level 0, Concourse, leave via the other door then turn left.

If you use the steps, we understand you're supposed to keep letd, go down two flights of steps into the East Concourse. Turn left.

Take the turning left, down the slope into the East Subway and follow directions from the East Subway.

To Platforms 13 - 15, Jubilee Line

As you follow the right-hand side of the walkway, you pass the lifts, steps and escalator to the West Concourse before you cross tracks 16 and 17.

If you use the second (east) lift, the call button is on a short post to your left of the door. If you use the first (west) lift, the call button is to your left of the door.

Go down to Level 0, Concourse and leave via the other door.

If you use the steps, we understand you're supposed to keep left, go down two flights of steps into the West concourse.

For platform 13, move to the right-hand side of the concourse and continue forward onto the platform. Platforms 14 - 15 are an island platform to your left. Note that the rear of the train is beyond the end of the rail (platforms 13 and 15), which is some distance from the concourse.

GO TO END

To Platform 16, DLR (Stratford International Branch) Northbound

As you follow the right-hand side of the walkway, you pass the lifts, steps and escalator to the West Concourse before you cross tracks 16 and 17.

If you use the second (east) lift, the call button is on a short post to your left of the door. If you use the first (west) lift, the call button is to your left of the door.

Go down to Level 0, Concourse and leave via the other door.

If you use the steps, we understand you're supposed to keep left, go down two flights of steps into the West concourse.

Turn left, continue to the barrier in front of you then turn right and follow this barrier to the entrance, there's significant tactile paving across the entrance. There's a barrier along the middle of the platform inside the entrance, move to either side of this. We believe you're near the front of the train.

GO TO END

To Platform 17, DLR (Stratford International Branch) Southbound

As you follow the right-hand side of the walkway, you pass the lifts, steps and escalator to the West Concourse before you cross tracks 16 and 17. You then pass the west lift to the East Concourse, followed by the escalator (up only), then the steps and the east lift.

The west lift has the call button on a short post to your left of the door, whilst the east lift has the call button to your left of the door. In either case, go down to Level 0, Concourse and leave via the other door.

If you use the steps, we understand you're supposed to keep left, go down two flights of steps into the East Concourse.

Turn right, continue to the barrier in front of you then turn left and follow the barrier to the entrance.

There's extensive tactile paving across this entrance. There's a rail, along the platform, inside the entrance, move to either side of this. We believe you're near the rear of the train.

GO TO END

From the Jubilee Line, Platforms 13 - 15

One could reasonably argue that routes to platforms 1 - 10 should be via the West Subway. However, there's a non-standard lift between the West Concourse and this subway. Furthermore, the West Subway doesn't give direct access to platforms 10A - 11, though there is a route to platform 12 via platform 1.

On balance, I suggest it's easier, except for platform 16, to go up to the Level 1 Walkway and access platforms from there.

Trains terminate here. As you face the front of the train, the doors will open on your left if you arrive on platforms 13 or 15 (left on platform 14).

Continue, beyond the front of the train into the West Concourse.

As you face away from the platforms, the following features are from left to right:

Via Which Route?

  To Platform 16, DLR (Stratford International Branch) Northbound
To Other Platforms

To Platform 16, DLR (Stratford International Branch) Northbound

Turn right and go through the gap in the barrier, in front of you. to the entrance, there's significant tactile paving across the entrance. There's a barrier along the middle of the platform inside the entrance, move to either side of this. We believe you're near the front of the train.

GO TO END

To Other Platforms

Go up to the Level 1 Walkway. If you use the lift, the left-hand (west) lift has the call button to your left of the door, whilst the right-hand (east) lift has the call button on a short post to your left. In either case go up to Level 1, Walkway and leave via the other door.

If you use the steps, we understand you're supposed to keep left. Go up two flights of steps to the Level 1 Walkway.

From here, there is step-free access to the Central Line Westbound and DLR (Stratford Branch) platforms 4A and 4B. There is stairs access to platforms 3 - 5, via a short bridge, though for consistency, we'll give directions to stairs and lift access via the Middle Subway.

To Platform 3A, Central Line Westbound

Turn right then take the second turning left. follow the passage, which turns right, down the slope then turn left onto the platform. We believe you're near the rear of the train.

GO TO END

To Platforms 4A and 4B, DLR (Stratford Branch)

Turn left, continue, through the normally open doors in front of you, onto the DLR (Stratford Branch) platforms 4. There's tactile paving and a definite slope up before you reach these platforms. There's an irregular barrier along the middle of this island platform, separating platform 4A (to your left) from 4B (to your right).

GO TO END

To Platforms 1 - 12, London Overground, Mainline and Central Line

Turn right, continue across tracks 16 and 17. You pass the west lift, followed by the escalator (up only), the steps then the east lift to the East Concourse.

If you use the steps, we understand you're supposed to keep left, go down two flights of steps into the West Concourse.

If you use the first (west) lift, the call button is on a short post to your left of the door. If you use the second (east) lift, the call button is to your left of the door. In either case, go down to Level 0, Concourse and leave via the other door into the West Concourse.

Turn left, continue past the east lift then take the turning left into the East Subway. Follow directions from the East Subway.

For Platform 17, DLR (Stratford International Branch) Southbound

Turn right, continue across tracks 16 and 17. You pass the west lift, followed by the escalator (up only), the steps then the east lift to the East Concourse.

If you use the steps, we understand you're supposed to keep left, go down two flights of steps into the West Concourse.

If you use the first (west) lift, the call button is on a short post to your left of the door. If you use the second (east) lift, the call button is to your left of the door. In either case, go down to Level 0, Concourse and leave via the other door into the West Concourse.

Turn right, Continue to the barrier in front of you then turn left and follow the barrier to the entrance.

There's extensive tactile paving across this entrance. There's a rail, along the platform, inside the entrance, move to either side of this. We believe you're near the rear of the train.

GO TO END

From the DLR (Stratford International Branch) Northbound, Platform 16

One could reasonably argue that routes to platforms 1 - 10 should be via the West Subway. However, there's a non-standard lift between the West Concourse and this subway. Furthermore, the West Subway doesn't give direct access to platforms 10A - 11, though there is a route to platform 12 via platform 1.

On balance, I suggest it's easier, except for the Jubilee Line, platforms 13 - 15, to go up to the Level 1 Walkway and access platforms from there.

The doors will open on your left as you face the front of the train. The exit is towards the front of the train, there's a barrier along the middle of the platform inside the exit. Leave the platform, over significant tactile paving, into the West Concourse.

Via Which Route?

  To Platforms 13 - 15, Jubilee Line
To Other Platforms

To Platforms 13 - 15, Jubilee Line

Turn left.

For platform 13, move to the right-hand side of the concourse and continue forward onto the platform. Platforms 14 - 15 are an island platform to your left. Note that the rear of the train is beyond the end of the rail (platforms 13 and 15), which is some distance from the concourse.

GO TO END

To Other Platforms

Turn right. The following features are from left to right:

Go up to the Level 1 Walkway. Ifyou use the lift, the left-hand (west) lift has the call button to your left of the door, whilst the right-hand (east) lift has the call button on a short post to your left. In either case go up to Level 1, Walkway and leave via the other door.

If you use the steps, we understand you're supposed to keep left. Go up two flights of steps to the Level 1 Walkway.

From here, there is step-free access to the Central Line Westbound and DLR (Stratford Branch) platforms 4A and 4B. There is stairs access to platforms 3 - 5, via a short bridge, though for consistency, we'll give directions to stairs and lift access via the Middle Subway.

To Platform 3A, Central Line Westbound

Turn right then take the second turning left. follow the passage, which turns right, down the slope then turn left onto the platform. We believe you're near the rear of the train.

GO TO END

To Platforms 4A and 4B, DLR (Stratford Branch)

Turn left, continue, through the normally open doors in front of you, onto the DLR (Stratford Branch) platforms 4. There's tactile paving and a definite slope up before you reach these platforms. There's an irregular barrier along the middle of this island platform, separating platform 4A (to your left) from 4B (to your right).

GO TO END

To Platforms 1 - 12, London Overground, Mainline and Central Line

Turn right, continue across tracks 16 and 17. You pass the west lift, followed by the escalator (up only), the steps then the east lift to the East Concourse.

If you use the steps, we understand you're supposed to keep left, go down two flights of steps into the West Concourse.

If you use the first (west) lift, the call button is on a short post to your left of the door. If you use the second (east) lift, the call button is to your left of the door. In either case, go down to Level 0, Concourse and leave via the other door into the West Concourse.

Turn left, continue past the east lift then take the turning left into the East Subway. Follow directions from the East Subway.

For Platform 17, DLR (Stratford International Branch) Southbound

Turn right, continue across tracks 16 and 17. You pass the west lift, followed by the escalator (up only), the steps then the east lift to the East Concourse.

If you use the steps, we understand you're supposed to keep left, go down two flights of steps into the West Concourse.

If you use the first (west) lift, the call button is on a short post to your left of the door. If you use the second (east) lift, the call button is to your left of the door. In either case, go down to Level 0, Concourse and leave via the other door into the West Concourse.

Turn right, Continue to the barrier in front of you then turn left and follow the barrier to the entrance.

There's extensive tactile paving across this entrance. There's a rail, along the platform, inside the entrance, move to either side of this. We believe you're near the rear of the train.

GO TO END

From the DLR (Stratford International Branch) Southbound, Platform 17

From here, we follow directions as given in the Find a Platform from an Entrance page.

The doors will open on your left as you face the front of the train. The exit is towards the rear of the train and there's a barrier along the middle of the platform, inside the exit. Leave the platform, over significant tactile paving, into the East Concourse and turn left.

Follow directions from the Main Entrance.

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© 2012, Terry Robinson