Staff are available beside each Wide Aisle Gate.
Staff will escort you to your platform on request and arrange for someone to meet you at your destination station.
Alternatively, you can ask for assistance at the ticket sales windows, in the Underground, Jubilee or Shell Centre concourse, or use the help points which have been installed throughout the station.
The Wide Aisle Gates are towards the middle of the gate line in the Underground concourse, in front of you as you enter the Shell Centre concourse via the London Eye entrance, at the left-hand end of the gate line facing York Road, as you leave the Shell Centre concourse and at the left-hand end of the gate line as you enter or leave via the Jubilee Line concourse.
HOW DO I…?
WATERLOO UNDERGROUND STATION
© 2008, Terry Robinson