GET ASSISTANCE

Describe Online

Overview

Staff are available beside each Wide Aisle Gate, there's one at each end of the gate line, and at the assistance window near the top of the steps to platform 2.

Staff will escort you to your platform on request and arrange for someone to meet you at your destination station.

Alternatively, you can ask for assistance at the ticket sales windows, in the concourse.

Ticket Sales Windows

The ticket sales and assistance windows are on the northwest wall of the concourse.

To Reach

From the Westminster Pier Entrance, Exit 1

Continue forward, up the four steps into the concourse and follow the right-hand side, past the gate line, then locate the ticket sales windows, behind Tensa barriers, in front of you.

From the Victoria Embankment East Entrance, Exit 2

Turn left at the foot of the steps then continue, up the four steps into the concourse and follow the right-hand side, past the gate line, then locate the ticket sales windows, behind Tensa barriers, in front of you.

From the Victoria Embankment Entrance, Exit 3

Continue to the turning on your left, then go up four steps into the concourse. follow the right-hand side, past the gate line, then locate the ticket sales windows, behind Tensa barriers, in front of you.

From the Bridge Street Entrance, Exit 4

Go down the steps, or leave the lift, turn left (about 11 o'clock) and continue to the far side of the concourse, locate the ticket sales windows, behind Tensa barriers, to your left.

From the Whitehall East or West Entrance, Exits 5 or 6

Follow the passage into the concourse then follow the left-hand side till you locate the ticket sales windows, behind Tensa barriers to your left.

Help Points

There are help points throughout this station. See the help points page for details.

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WESTMINSTER STATION

© 2008, Terry Robinson