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Staff are available beside each manual gate.

Staff will escort you to your platform on request and arrange for someone to meet you at your destination station.

Alternatively, you can ask for assistance at the ticket sales windows, in any concourse.

In the Underground concourse, the windows are beside the left-hand end of the gate line as you enter from the mainline station.
In the London Street Concourse, the ticket sales window is to your left as you enter via the London Street entrance, on the far right wall as you enter from the mainline station.
In the Praed Street concourse, the ticket sales windows are on the opposite wall, as you enter via the Praed Street entrance.